Annyssa Molinari Email & Phone Number

Answered inbound calls in a professional and courteous mannerMade outbound calls for issue resolution, customer follow up and customer communicationProvided a high-level of customer service to all customers in accordance to their issue or requestServed as a customer service liaison communicating with each RBD business unit accordingly, to provide.

Performed daily scheduled calls, as assigned, and managed over 1000 accounts within Windy City Distributing Increased sales and average order size by cross-selling, up-selling, add-on sales and offering promotion sale itemsManaged communication between Inside Sales and local management teamWorked with Brand Managers to distribute allocated.

Rosemont, IL

Generated new and repeat sales by providing product information in a timely mannerIncreased sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale itemsDetermined customer requirements and expectations in order to recommend specific products and quantityAccurately processed customer transactions such.

Buffalo Grove, IL

Worked with Participant Experience Manager to organize and coordinate all elements necessary for a successful packet pickup/Expo (national Hot Chocolate 15k/5k and local events)Scheduled, oversaw and handled labor coordination for local packet pickups by properly assigning and hiring part-time labor as neededAssisted with registration issues, group.

Round Lake, IL

Managed daily administrative work for dance department. Prepared placements for returning students in the dance program. Put together fall schedule for 70 classes. Composed monthly newsletters and memos throughout the 9-month dance season to effectively communicate with staff and patrons. Assisted with brochure proofing and revisions for dance department..

Winnetka, IL

Administrative support functions including greeting and assisting customers, answering and directing phone calls, processing and distributing mail, and other administration functions as assigned. Performed all aspects of A/P processing. Provided billing and payment processing support for Facilities Director. Assisted in entering and processing daily.

Louisville, KY

Oversaw monthly invoicing of memberships and youth sports acknowledgements. Processed returns and collections for branches. Created new tracking system for employee memberships. Efficient data entry of employee new hire and information changes. Responsible for employee separations throughout entire association. Assisted HR Director with new hire.

Buckner, KY

Processed the sales of programs, memberships, classes and retail items. Efficient and accurate input of information into the computer in a timely manner. Remained knowledgeable in all programs, class schedules and membership information. Provided facility tours to prospective members. Handled and resolved membership complaints.