Ann L. Friederich Email & Phone Number

Providing analysis, design, testing, troubleshooting, and implementation of information systems for Web and mobile healthcare applications.

Oldsmar, FL

Performed quality assurance testing, troubleshooting, and analysis on Transcendent's mobile application, serving two verticals. Transcendent's software enables hospitality customers to master management of their assets and perform preventative facilities maintenance; while also allowing telecommunications customers to manage, move, and track inventory.

Pinellas County, FL

Provided medical management and patient advocacy, estate planning assistance, medical and financial document organization, home-economics facilitation, technical support, and decision assistance.Patient Advocacy Services: Appointment management, transport, and visit note scribe; SNF/hospital companion (overnight, as necessary); as-needed pet care; in-home.

Largo, Florida, United States

Contract role through TEKsystems in Tampa, FL.Implemented the newly-adopted IT change management (ITCM) process, covering IT system changes and exceptions concerning FDA transparency. Performed administrative and technical writing documentation tasks to support ITCM efforts. Provided daily guidance to the internal user community throughout the lifecycle of.

St. Petersburg, FL

JSA Healthcare > HealthCare Partners > DaVita Medical GroupIT Business Analyst (6/12 – 6/16): Analyzed and vetted software requests for validity, resources, priority, and probability—to determine best approach to yield a solution. Full-scope SDLC project manager. Implemented special projects that included data mapping; process creation; documentation.

Tampa, FL

Search engine marketing/optimization; daily pay-per-click budget reporting and compilation of month-end client reports; uploaded products to shopping engines; wrote/proofread/edited Web copy and online ads; managed link-building campaign and on-line media buying.

St. Petersburg, FL

Managed national trade show program; handled all planning and logistics; worked with branch locations and show vendors to ensure properties, goods, and services were showcased as designed; traveled for on-site facilitation. Community relations liaison by initiating and leading community relations projects for employee participation. Maintained Printer.

St. Petersburg, FL & Remote

EDiX Corporation > IDX Systems CorporationOrganized planning and logistics of conventions (HIMSS) and trade shows (MTIA) to ensure a consistent message and presence in the arena of medical transcription outsourcing; including travel and shipping particulars. Facilitated the planning of corporate social events in conjunction with conventions (AHIMA), from.

St. Petersburg, FL

Higman Healthcare > Allegiance Healthcare > Cardinal Health Coordinated copywriting, print, and direct-mail vendors; maintained direct-mail marketing database, prepared mail merge files, and facilitated all mass-mailing efforts (planning, layout, scheduling, desktop publishing, editing/proofing, and fulfillment matters). Prepared and analyzed.

Largo, FL

Desktop publishing, layout, and design; overall office organization; cataloguing of multi-media materials; audio/video duplication; digital video editing; producing/handling of commercial and infomercial special accounts for broadcast.