Tracy Jon Sargeant Email & Phone Number

Redwood City, California, Us

Cybersecurity professional working with internal and external business units of an organization to analyze security posture, assess network security issues, recommend design considerations and options, and work with network engineers to implement new firewall deployments from a network and security policy standpoint.Also responsible to drive incident and problem resolution leveraging Product Managers and Support resources to identify root cause and resolution of operational issues and problems.Consult with other technology support groups, network security engineering, and management as part of problem resolution efforts.

Iowa City, Iowa, Us

The Multicultural Development Center of Iowa is a non-profit organization with a mission to serve the Eastern Iowa community by providing access to STEM-related training and economic support to the underrepresented people of the Corridor. MDC Iowa focuses on promoting a multicultural society where diversity is recognized as a strength and the underrepresented have the support of a community that encourages knowledge, respect, equality, and inclusivity. Our logo is inspired by those principles and represents the growth that we strive to achieve and the diverse, inclusive, globally-connected, and economically strong communities that we support.

Monroe, La, Us

Pre-Sales Engineer responsible for business development, technical requirements gathering, identifying and aligning customer needs with CenturyLink’s core competencies in networking, multi-cloud infrastructure, security, data analytics, hosting, virtualization, and managed services. Identified potential vendor partnerships that could enhance a proposed solution and collaborated with partners to deliver an end-to-end solution.As a lead engineer with a diverse background, I have worked with peers and junior-level resources to increase skills across the IT landscape by training and mentoring co-workers.As a security champion, I have an increased focus on helping customers to identify gaps in their existing security strategies as well as design greenfield security programs. I have also been successful in positioning CenturyLink as a Managed Security Services Provider in the Iowa market. Critical to this success has been my ability to analyze the customer’s deficiencies and effectively articulate the combined capabilities of CenturyLink as a strategic technology partner and architecting cost-effective managed security solutions.

Fully Remote, Us

Hybrid role encompassing management of project managers, software developers, professional services resources, as well as business development.Designed and implemented a Project Management Office (PMO) including processes, standards, documentation, governance, staffing model, training programs and infrastructure resulting in a 40% increase in projects delivered on-time and under budget. Created a structured approach to delivering professional services that enhanced existing software sales and generated $1.2MM in additional revenue. Developed requirements for producing design specifications and statements of work that were critical to the efficiency and accuracy of software development. Leveraged extensive national network of business and IT professional contacts and referrals to achieve a 20% increase in the company’s customer base

Richfield, Ohio, Us

Practice Manager responsible for the development of a Microsoft-centric professional services business unit with solutions and service offerings generating $4MM in annual revenue through managed services and SOW-based projects. Designed, implemented and managed the Applications and Device Management technology group as well as the Systems Management technology group. Responsible for financial models, resource management, pre-sales activities including the development of proposals and RFP responses. Developed solutions for Endpoint Migration (Windows Migrations), O365 Migration (On-Premise, Hybrid), and Datacenter Modernization (Transformations and Migrations). Achieved a 350% increase in revenue from previous year as Solution Architect/ Practice Manager.