Anouk Van Der Heijden Email & Phone Number

Barcelona, Catalonia, Spain

Sant Joan Despí, Catalonia, Spain

Global processes of procurement in the source to pay industry of Legacy Monsanto in Legacy Bayer.

Sant Joan Despí, Catalonia, Spain

Sant Joan Despí

• Comply with procurement standards, policies and procedures• Timely and accurate processing of general Source2Pay transactions according to process documentation• Responsible for processing of standard procurement transactions and clarification of operational issues• Act as a first point of contact for all requisitioning, purchasing and payment inquiries• Create and maintain system parameters to ensure visibility of content based on system• Create and maintain master data to ensure a lean procure to pay flow• Facilitate information gathering process with category sourcing, category management and respective supplier• Perform ICS controls according to process design• Communication and collaboration with Purchasing, Sourcing, Content Management and Requisitoners• Navigate demand owners and Requisitioners through procurement system functionalities• Provide system support & Trainings to users and procurement professionals via phone, mail or online• Administer & Authorize users to operate in procurement system landscape• Build and maintain a procurement knowledge portal• Contribute to process improvements

Sant Joan Despí

• Comply with Source to Pay standards, policies and procedures.• The specific tasks in the Process Invoice area are: accomplishment of quality controls to ensure correctness and payment on time of the supplier invoices and the accounts analysis as vendor open items and goods received.• Provide support to internal and/or external stakeholders via phone, email or online.• Responsible for the analysis of the predefined Key Performance Indicators and the preparation of the monthly status report.• Conducts compliance management with all internal and external relevant policies, support to Audits.• Contribute to process improvements.

Barcelona, Catalonia, Spain

Managing back office and front office.Responsible of training new staff.Keeping an overview of the tasks during the shift in order to ensure a smooth run of the hotel:- Cleaning- Maintenance- Coordinating check ins/outs- Payments and release of refunds- Feedback meetings with the staff

Barcelona Area, Spain

Main tasks:- Proceeding bookings from different channels- Check ins and check outs of both hotel rooms and apartments- Cross selling - Answering emails and phone calls

Gilze

Serving guests, handling payment transactions.

Barcelona

Process bookings in the system and being responsible for the contact with the guests, customer-service. Inform and help the guests with all the information before, during and after their stay. Checking the guests In and Out of the apartment. Tracking reviews and answering them. Document monthly numbers per apartment.

Costa Brava

Inform guests during their holiday with all necessary information. Being responsible for the buss lists, cross selling and solving problems. Hereby it was important to be accurate, stress resistant, friendly, customizable and flexible.

Bachelor Of Arts (B.A.), International Tourism And Travel Industry

With the courses Spanish, financial accounting, marketing, aviation, tourism marketing communication and the minor ‘Modern business.

Mbo 4, Tourism

Focussing on front-office Special track of 2 years

Havo, Hoger Algemeen Voortgezet Onderwijs (Havo)

Focussed on Economy & Society in combination with biology and Math Calculus 3.