• Coordinated project timelines and ensured adherence to deadlines. • Acted as a liaison between team members, stakeholders, and management.• Managed project resources, including personnel, equipment, and materials.• Prepared and distributed regular project status reports to stakeholders.• Monitored and reported on project risks and issues.

• To Manage the direction of projects through design, implementation, and testing in accordance with project objectives. • To ensure that project delivers on time, within budget and as per client expectations. • Define project scope and objectives.• Develop detailed workplans, schedules, project estimates, resource plans, and status reports.• Conduct project meetings and is responsible for project tracking and analysis.• Recommend and take actions to direct the analysis solutions of problems. • Maintain relationships with clients to support a strong relationship.

• Led the planning, implementation, and monitoring of projects aimed at addressing food insecurity and malnutrition in geographical area.• Collaborated closely with government agencies, NGOs, and community leaders to ensure alignment of project goals with local priorities and needs.• Managed project budgets, procurement processes, and resource allocation to optimize efficiency and effectiveness.• Conducted regular field visits to assess project progress, identify challenges, and develop strategies for improvement.• Compiled and analyzed project data to track performance indicators, evaluate impact, and inform decision-making.• Facilitated capacity-building initiatives and training sessions for project staff and community members on topics such as food distribution, nutrition education, and sustainable agriculture practices.

• Accountable for managing the entire scope of a project, from prioritization to delivery.• Worked in companywide PMO under direct supervision of Director Project.• Develop and implement research strategies on assigned projects.• Document Management/Controlling: Through Enterprise Document Management System, Enterprise Project Management Tools (PPM), Resource Database Management.• Analyzing development of schedule, work breakdown structure, estimated packages during the different phases of a project.

• Reduced system downtime by 20% through proactive monitoring and timely maintenance.• Successfully led the deployment of a new email system, improving communication efficiency across the organization.• Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.• Streamlined software update processes, reducing time spent on installations and minimizing user disruptions.• Improved helpdesk response times by 30% through the implementation of an efficient ticketing system.• Proficient in operating systems (Windows, Linux, macOS) and system administration.• Strong knowledge of network infrastructure, including routers, switches, firewalls, and VPNs. • Skilled in troubleshooting hardware and software issues.• Competent in database management and SQL querying.• Knowledgeable in IT service management (ITSM) tools and frameworks (ITIL).

• Streamlined the IT support process, reducing average resolution time by 25% and improving user satisfaction.• Implemented a centralized helpdesk system, enhancing tracking and management of support requests.• Coordinated the successful deployment of a company-wide software upgrade, minimizing downtime and disruptions.• Developed and conducted training sessions for staff on new technologies and IT best practices.• Proficient in network administration, including LAN/WAN, VPN, and firewall management.• Experienced with operating systems (Windows, Linux, macOS) and server management.• Strong knowledge of IT support tools and software (Helpdesk systems, Remote desktop applications).• Skilled in troubleshooting hardware, software, and network issues.• Knowledge of IT asset management and inventory control.