Anshu Narayan
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Anshu Narayan Email & Phone Number

Helping Financial Services bring more advice-based capabilities to customers | Process Optimization | Team Leadership & Development | Diversity & Inclusion | Mental Health Advocacy at Servus Credit Union
Location: Calgary, Alberta, Canada 9 work roles 1 school
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Role
Helping Financial Services bring more advice-based capabilities to customers | Process Optimization | Team Leadership & Development | Diversity & Inclusion | Mental Health Advocacy
Location
Calgary, Alberta, Canada
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Anshu Narayan is listed as Helping Financial Services bring more advice-based capabilities to customers | Process Optimization | Team Leadership & Development | Diversity & Inclusion | Mental Health Advocacy at Servus Credit Union, a company with 1524 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Anshu Narayan.

Anshu Narayan previously worked as District Manager at Servus Credit Union and Market Manager at Servus Credit Union. Anshu Narayan holds Emba, Innovation Leadership from University Of Fredericton.

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Servus Credit Union

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About Anshu Narayan

My entire career has been built around flexing my entrepreneurial and intrapreneurial spirit. Whether it’s been in Financial Services or Mental Wellness Services, I excel at diving deep into complex problems and developing innovative, customer centric solutions. Energy and Ambition are at the core of what I do. For the last 15 years, I have grown within the Financial Services Industry. From Bank Manager, to most recently ATB’s Director of Everyday Advice, I have had the honor and privilege to drive institutional change and help our customers and team members have a more engaging experience. A few highlights include: Spearheading strategic initiatives and building business cases for Financial Literacy and Gender Intelligence in banking. This initiative would help lead to less bias for women entrepreneurs and help build a better financial experience for all Albertans.Co-led Women in Banking and Indigenous Banking StrategyCombatted “silo -effect” by leading a team of 13 to better collaborate with different business units. This resulted in increased operational efficiency through removing redundancy and roadblock.Lead a team of talented data analysts to better understand operational metrics and KPIs.Communicate key metrics and insights for senior management to make data-informed strategic decision. In 2018, I fed my innate curiosity for learning and completed an EMBA in Innovative Leadership. Most Recently, I am the creator and founder of The Expert Connect. A mental health and wellness platform that allows people to seek the services of a multidisciplinary team of experts all in one place. At this stage of my career, I am seeking new opportunities to help organizations build innovative and inclusive customer engagement strategies and solutions.I look forward to connecting,AnshuAreas of expertise: Leadership & Strategy | Product Operations | Business Development & Sales | Stakeholder Management | Strategic Communications | Operations Management | Recruiting | User Experience Design | People Management | Story telling | Systems Thinking | Leading Multi-Disciplinary Teams | Strategic Roadmaps | Business Cases

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Servus Credit Union
Servus Credit Union
Helping Financial Services bring more advice-based capabilities to customers | Process Optimization | Team Leadership & Development | Diversity & Inclusion | Mental Health Advocacy
edmonton, alberta, canada
Website
Employees
1524
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9 roles · 16 years

Anshu Narayan work experience

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Ceo And Founder

Current
The Expert Connect

The Expert Connect is a platform that offers wellness consultations as well as tools and support to optimize your health and well-being. Our ecosystem consists of a multidisciplinary team of wellness experts who support you with an integrative and whole human approach. From stress to anxiety or you if are struggling with something more serious our experts.

Feb 2020 - Present

Director Customer Experience

Esg Financial

Calgary, Alberta, Canada

Owning and championing the digital customer onboarding and offboarding journey. Working closely with the product strategy team to understand product-market fit. Collaborating with the marketing, product, and research teams with shared accountability to grow our digital customer base, and increase activation & engagement & retention.

Apr 2021 - Aug 2022

Director Everyday Advice ( Creating Advice Programs)

Atb

Leading a team to enable and integrate personalized “direct to customer advice”, improvingthe financial wellbeing of our customers. Led several key strategies including: Gender IntelligenceStrategy, Financial Literacy Strategy and Co Leading the Women in Banking and Indigenous Banking Strategy. Identify and implement strategies to improve the.

Jan 2020 - Mar 2021

Director Of Operations

Calgary, Alberta, Canada

Feb 2015 - Mar 2021

Director Of Product Operations

Newly created role designed to bridge the gap between departments, removing blockers and dependencies: Product Design, User Experience, Marketing & Brand, Call Center team, Banking Operations, Wealth teams, Small Business teams, Retail Banking Network etc. Led a virtual team of 13 members to lead organizational transformation by creating adaptive cultures.

2017 - 2020 ~3 yrs

Branch Manager

Enhanced ATB brand by being obsessed about our customer experience. Harnessed digitalcapabilities to transform our business to be leading edge in the market. First branch to user test ATB's internal product- Onboarding Express Increased Customer Advocacy Index from the low 40s to the high 60s. Ranked in the #1 CAI Index. Transformed Fifth Ave into a.

2015 - 2017 ~2 yrs

Branch Manager

Td

Promote positive customer experience all whilst being accountable to the shareholders by developing and improving sales staff functions, including new product rollouts, volume distribution, customer experience development and goal fulfillment. In addition, increasing shareholder value via new customer acquisition and therefore increasing book of business..

2010 - 2015 ~5 yrs
Team & coworkers

Colleagues at Servus Credit Union

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1 education record

Anshu Narayan education

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What company does Anshu Narayan work for?

Anshu Narayan works for Servus Credit Union.

What is Anshu Narayan's role at Servus Credit Union?

Anshu Narayan is listed as Helping Financial Services bring more advice-based capabilities to customers | Process Optimization | Team Leadership & Development | Diversity & Inclusion | Mental Health Advocacy at Servus Credit Union.

Where is Anshu Narayan based?

Anshu Narayan is based in Calgary, Alberta, Canada while working with Servus Credit Union.

What companies has Anshu Narayan worked for?

Anshu Narayan has worked for Servus Credit Union, The Expert Connect, Esg Financial, Atb, and Atb Financial.

Who are Anshu Narayan's colleagues at Servus Credit Union?

Anshu Narayan's colleagues at Servus Credit Union include Mary Parent, Mary Amerey, Steven Broomfield, Linda Campbell, and Susan Schultz.

How can I contact Anshu Narayan?

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What schools did Anshu Narayan attend?

Anshu Narayan holds Emba, Innovation Leadership from University Of Fredericton.

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