Anshul Abrol Email & Phone Number

Edison, Nj, Us

**Key Responsibilities:**- **Employee Management:** Act as the primary point of contact for over 150 employees across 30+ clients in the United States. - **State Client Expertise:** Demonstrate comprehensive knowledge and experience in managing state client accounts.- **Communication:** Oversee consultant onboarding by facilitating welcome communications and clarifying timesheet and invoicing procedures.- **Consultant Support:** Conduct regular monthly touch base calls and emails to address consultants' needs and ensure their well-being.- **Payroll Coordination:** Collaborate with the accounts team to secure approved timesheets from consultants, preventing payroll processing delays.- **Contract Management:** Work with account managers to manage contract end dates and handle terminations.- **Equipment Management:** Ensure the prompt return of client equipment.- **Issue Resolution:** Quickly resolve consultant issues to uphold satisfaction.- **Reputation Management:** Promote the generation of Google Reviews and referrals from consultants.- **Team Training:** Provide training and support to new team members in the ER department.

Mumbai, Maharashtra, India

Handled Front Desk Operations such as Check-in, Check-out, Billing and Guest Experience at Novotel Mumbai Juhu Beach

Mumbai, Maharashtra, India