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Anson Victoria Email & Phone Number

Application Support Engineer @ AEB at AEB
Location: Leeds, England, United Kingdom 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
AEB
Role
Application Support Engineer @ AEB
Location
Leeds, England, United Kingdom
Company size

Who is Anson Victoria? Overview

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Quick answer

Anson Victoria is listed as Application Support Engineer @ AEB at AEB, a company with 548 employees, based in Leeds, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Anson Victoria.

Anson Victoria previously worked as Application Support Engineer at Aeb and Customer Services Specialist at Amazon. Anson Victoria holds Master'S Degree, Computer Science from Nottingham Trent University.

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Email format at AEB

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AEB

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Profile bio

About Anson Victoria

Technical Analyst in a Tech team. Able to align, lead and grow as well as manage a team. Strong engineering professionalism with very vast participation in payment gateways. Sophisticated involvement in handling stakeholders and business requirements. Though I started my career as a Software Engineer, specialising in the app development arena. I’m hands on in all stages of the programming cycle, from planning and design to testing and deployment. Something that I love about programming is the opportunity to work with people from a wide range of disciplines. The software development lifecycle involves working with so many different people and departments and, as a people person and someone who loves to build new relationships, I thought to change my path as a technical support engineer. With experience in supporting multi-platform computer software/hardware, networks, servers, and peripherals, I can able to communicate effectively with all levels of management and staff. Proficient analytical and logical troubleshooting skills as well as able to assess and recommend solutions that facilitate IT business processes.Skills: Troubleshooting, System Migration/Deployments, AD Management, Desktop support, System Installation/Upgrades, Customer Support, Office 365 admin.Coding Skills: C++, C#, Java, JavaScript, software development, AWS, ASP.Net, coding, SQLIf you want to know more about me, send me a message or reach out to me at ansi.vict@gmail.com

Current workplace

Anson Victoria's current company

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AEB
Aeb
Application Support Engineer @ AEB
stuttgart, baden-wurttemberg, germany
Website
Employees
548
AeroLeads page
5 roles

Anson Victoria work experience

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Application Support Engineer

Current
Aeb

Coventry, England, United Kingdom

  • Provided application support for customs declaration software, troubleshooting errors, managing incidents, and ensuring compliance with international trade regulations.
  • Created, tracked, and escalated tickets via JIRA, collaborating with Level 3 teams to resolve complex software and system issues efficiently.
  • Configured client engine, conducted system monitoring, performed maintenance, and implemented updates to enhance software reliability and ensure compliance with regulatory standards.
  • Delivered end-user support, resolving technical issues related to customs processes and logistics, ensuring smooth operations and client satisfaction.
Sep 2024 - Present

Customer Services Specialist

United Kingdom

Successfully resolved a wide range of inquiries for Amazon Business and Retail customers, ensuring high satisfaction through active listening, empathy, and prompt resolutions.Managed 50+ customer interactions daily across phone, email, and chat, consistently surpassing response time goals with deep product expertise, leading to a 20% performance.

Apr 2023 - Aug 2024

Application Support Engineer

India

  • Conducted Root Cause Analysis (RCA) and Problem Management for Identity Management systems, reducing system downtime by 30% through log analysis, SQL queries, and code reviews.
  • Optimized application performance by resolving bottlenecks in code and database queries, improving response times by 25%.
  • Managed workloads to meet SLA targets, handled Microsoft SCCM requests, and ensured timely resolution of critical incidents with preventive measures.
Sep 2021 - Jan 2023

Program Analyst

Malaysia

  • Managed incident tracking systems, ensuring detailed documentation, categorization by severity, and compliance with ITSM processes in collaboration with Service and Program Managers.
  • Performed system maintenance, hardware/software upgrades, P2V migrations, and troubleshooting across Microsoft Server (2003–2019), Active Directory, Azure DevOps, Office 365, and LAN/WAN environments.
  • Resolved technical issues for iOS/Android applications, utilized test tools like QC/JIRA, and led project documentation, execution, and implementation.
  • Conducted performance tuning and system optimization, enhancing reliability and efficiency across enterprise applications.
  • Supported Microsoft Power Platform (Power Apps, Power Automate) and ensured seamless integration with existing systems.
Feb 2017 - Jun 2021

Software Engineer

Malaysia

  • Utilized crucial design software skills to assist with projects. Implemented and updated application modules.
  • Collaborated closely with clients and project stakeholders to gather and analyze requirements, ensuring alignment with business objectives.
  • Designed and implemented responsive front-end interfaces using HTML, CSS, JavaScript, and the ASP.NET view engine, enhancing user experiences.
  • Wrote well-designed, testable, and efficient code that met the technical requirements.
Jul 2016 - Jan 2017
Team & coworkers

Colleagues at AEB

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2 education records

Anson Victoria education

Bachelor'S Degree, Information Technology, First College

National Engineering College
FAQ

Frequently asked questions about Anson Victoria

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What company does Anson Victoria work for?

Anson Victoria works for AEB.

What is Anson Victoria's role at AEB?

Anson Victoria is listed as Application Support Engineer @ AEB at AEB.

Where is Anson Victoria based?

Anson Victoria is based in Leeds, England, United Kingdom while working with AEB.

What companies has Anson Victoria worked for?

Anson Victoria has worked for Aeb, Amazon, Comet Technosoft, Dxc Technology, and Pradotec Corporation.

Who are Anson Victoria's colleagues at AEB?

Anson Victoria's colleagues at AEB include Sabine Luttkus, Jason Portillano, Sven Magnussen, Kai Röder, and Jego Garcia.

How can I contact Anson Victoria?

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What schools did Anson Victoria attend?

Anson Victoria holds Master'S Degree, Computer Science from Nottingham Trent University.

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