Anson Lam Email & Phone Number

Chicago, Il, Us

Yardley, Pa, Us

- Developed current process flow maps based on key stakeholder input to aid in business process optimization development.- Created “To Be” business process flow maps and business process guides to provide clear understanding of process, stakeholders, and key decision points to enable clients to be able to effectively implement improvements.- Collaborated with key external stakeholders and internal project team to ensure adherence to project timeline and deliverables that meet user requirements- Supported the project team to develop clear and actionable user requirements to develop business solutions that address business needs.

North Chicago, Illinois, Us

- Gathered business requirements for AbbVie’s current High Throughput Organic Synthesis (HTOS) application, Nautilus, to ensure the future upgrade addressed business needs.- Managed first phase of deployment for Illumina Clarity LIMS, by managing timelines and RFP Process.- Developed future state processes to drive process efficiency and improve data integrity for key stakeholders.

North Chicago, Illinois, Us

- Worked with Lab SME's to help deploy an ELN (Sample Manager LES), which decreased the number of entries recorded on paper and streamlined the process towards an electronic data approach. -Assessed the feasibility of Thermo Fisher Scientific Sample Manager mobile application, to see if it could potentially provide a seamless user experience for our lab analysts.-Evaluated the HoloLens technology too see if there were use cases on decreasing the usage of laptops and paper within the labs.-Assisted in the kick off and Pre SLC Deliverables for a software called SoftMax Pro.

North Chicago, Illinois, Us

- Delivered value to the ACoE by creating reporting tools, which when leveraged, creates high visibility to key stakeholders and drives continuous improvement.- Improved the current survey follow up process for service request and incident request by creating a business process model which highlighted areas of improvement as well as created a RACI chart which determined clear roles and responsibilities. - Constructed multiple catalog tasks resulting in the reduction of tickets for our MSPs. - Utilized SharePoint to create a communication site for the SharePoint support team, some key features within this site allows users to find Sharepoint site owners, which also aids in the reduction of tickets for our MSPs. - Procured a playbook on how to adopt Microsoft Teams and highlighted useful technologies that can power the ACoE’s continuous drive for excellence.

North Chicago, Illinois, Us

North Chicago, Illinois, Us

- Produced a Gap Analysis which provided the US Commercial Brand MarTech Team an organized and structured documentation on the current state of Adobe Experience Manager (AEM) Components and Adobe Analytics. - Developed a Test Plan for the US Commercial Brand MarTech Team which provides structured test plans for offshore teams to test changes when components from Adobe Experience Manager (AEM) are enhanced.

- Instructed an experienced informatics course for one class period- Served as a secondary lab instructor for five hours per week- Assisted in facilitating office hours for students enrolled in the course

- Acted as a primary lab instructor for ten hours per week.- Instructed an introductory informatics course for one class period- Held weekly office hours to help answer questions for classes consisting of roughly 30 students

Bloomington, Indiana, Us

- Managed funding requests for a gaming event that hosts more than 200+ attendees- Budgeted accounts that pertained to funding events for the organization- Consulted with other committee members to organize events

Bloomington, In, Us

- Oversaw three projects and distributed tasks to eleven interns- Met with multiple clients weekly to ensure that each project was sufficient to the client’s standards - Coordinated with a training team to help interns with learning certain software

Bloomington, In, Us

- Consulted with local non - profit, Monroe County Water and Soil, to redesign their current website using WordPress. - Attended weekly meetings regarding the current status of the project and client needs.- Participated in learning workshops to learn skills to help clients in future projects

- I acted as a primary lab instructor for ten hours per week where I taught HTML, CSS, Python, JavaScript, and Access

Indianapolis, Indiana 46204, (317) 633-4100, Us

Master'S Degree, Information Systems

Bachelor Of Science - Bs, Informatics

Education record