Ansun Lai Email & Phone Number

E-COMMERCE AND MARKETING-Develop innovative campaigns that drive traffic and increase sales. -Managing website, email marketing, search performance, and other eCommerce initiatives.-Develop and execute targeted email campaigns through MailChimp, including newsletters, cart recovery initiatives, and email sign-up promotions.-Collaborate with developer to.

Mississauga, Ontario, Canada

As the Manager of eCommerce at Skiis & Biikes, I oversee the online storefront, ensuring a seamless shopping experience for our customers. My role involves managing product listings, optimizing site performance, and implementing effective digital marketing strategies to drive sales and enhance customer satisfaction. -Supervise, and lead the eCommerce.

Mississauga, Ontario, Canada

-Update and upload 7000+ products each season on 2 Shopify Storefront Webstores to build out product pages using CSS and HTML code to ensure flow to drive traffic and increase sales -Support buyers by creating over 45+ POs for 4 locations, responsible for 12+ brands, and reaching out to sales representatives for each brand respectively for MAP, UPCs.

Toronto, Canada Area

- Using product knowledge to answer customer inquiries, recommend merchandise, and fit customers into the right product- Achieve daily, weekly, and monthly sales goals by demonstrating expert knowledge of products and contribute to maximizing sales targets- Followed updated stores merchandising plans to update store fixtures and style mannequins to promote.

Toronto, Ontario, Canada

-Point of contact for all customer service issues, listened to customer complaints and provided a resolution to ensure high customer satisfaction-Managed store opening and closing processes and procedures, and preparing and closing down registers and tills-Verified and made cash deposits checks, maintained credit card receipts to ensure accuracy before.

Business Administration

Graphic Communications Management