Anthea Ward Email and Phone Number

Commercial Manager for the world's leading manufacturer of static sealing solutions dealing predominantly in the oil and gas, power generation, chemicals and OEMs sectors.Responsible for an internal sales team of 12 people looking after territories for the entirety of the Eastern hemisphere.Clearly communicating monthly targets to both external and internal sales team and motivating internal sales to achieve an average monthly plan of £1.5MConstantly monitoring incoming orders and opportunities to provide accurate rolling forecasts throughout the monthWorking extensively with other key departments to improve the sales function, enabling the sales team to deliver excellent customer service.Ability to communicate effectively at all levels of the business, although generally interacting at director levelUnderstanding and communicating key areas of available manufacturing capacity to the sales team to enable them to concentrate their efforts on converting quotes for the key product groups.Responsible for recruiting, developing, training and disciplining internal salesExcellent at motivating and inspiring the sales team and therefore maintaining low levels of staff turnoverResponsible for managing quote and order process and monitoring and maximising quote conversion ratios.Managing product price lists and discount structures and individual customer price list.Implementing and overseeing pricing policy and making regular pricing decisionsMonitoring sales figures to ensure that acceptable margin levels are being met.Improving customer service levels and monitoring and reducing customer complaints and NCRsSupporting External Sales

Commencing employment as an Internal Sales Coordinator within the UK's leading independent chemical distributor before gaining a series of promotions through to Internal Sales ManagerFully accountable for managing an extensive client portfolio consisting primarily of blue chip organisations including GillettePlaying a key role in the achievement of significant growth within various UK regions as a direct result of improving client relationshipsCoordinating the activities of a team of six members of staff and providing them with motivation and support to enable targets and KPIs to be achievedInterviewing and recruiting new members of staff and contributing directly to their ongoing developmentIdentifying and meeting the individual training requirements of each member of the team and coaching them to enable them to fulfil their potential Encouraging a team ethos aimed at ensuring individual accountability and facilitating personal growth Responsible for ensuring the most effective and efficient utilisation of available manpower and resourcesProducing and analysing figures relating to sales mix and profitability and making subsequent recommendations for improvement Monitoring stockholding and implementing effective plans to ensure that requirements are fulfilled