Anthia Michael Email & Phone Number

With over 15 years of experience across the shipping, maritime, and oil & gas industries, I currently serve as a Senior Billing Officer, where I specialize in delivering accurate invoicing, ensuring compliance with company processes, and managing end-to-end billing operations. My expertise spans initial customer invoicing, recurring and ad hoc billing, installation and service attendance invoicing, terminations, change of ownerships, and buybacks. I take pride in efficiently resolving customer cases in the finance queue and handling credit collection cases upon cancellation of services, while actively collaborating with cross-functional teams such as Customer Relations and Sales to optimize operations.Throughout my career, I’ve been committed to process improvements, from implementing automated billing systems that reduce manual work to drafting and updating work instructions for the team. I’ve been playing a key role in training and providing support to both new and existing team members, helping them become familiar with all billing procedures and fostering a strong, knowledgable team that allows us to support each other effectively. Additionally, I developed an FAQ document for the internal use of company's employees to promote knowledge-sharing and save valuable time across departments.I thrive on continuous learning and contributing to company’s success by offering leadership in billing processes, improving operational efficiency, and making informed decisions. My goal is to continue growing both personally and professionally while providing top-quality billing services and innovative solutions that drive company success.With a focus on accuracy, efficiency, and integrity, I aim to ensure not only the financial health of the organization but also to foster strong client relationships through transparent and customer-focused billing practices. With a leadership oriented approach, I believe in leading by example, mentoring a team, and fostering an environment of collaboration and accountability at every level.

Listed skills include Bookkeeping, Electronic Payments, Payments, Bank Reconciliation, and 16 others.

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  Cyprus College

  Accounting