-Engaged with customers to address any questions, improved their shopping experience by creating meaningful conversations, and providing suggestions for product items in the four shops on Main Street East in Magic Kingdom (Uptown Jewelers, Main Street Cinema, Main Street Confectionery, and Curtain Call Collectibles).-Drove product sales by restocking, arranging, and organizing merchandise in front lanes to optimize customer psychology to increase purchases. -Producing more than 200+ sweets daily keeping the supply of the Confectionery well stocked for any of our 40,000+ daily Magic Kingdom guests to purchase. The sweets included cotton candy, candy apples, chocolate-dipped rice crispy treats, cake pops, and custom popcorn buckets.

-Created engaging online marketing materials for the SHCC website through written and edited articles about 10 SHCC recreational soccer coaches with information gained through face-to-face interviews.-Implemented SEO practices when updating the company's 20+ page website with timely, relevant, and engaging content to stay current with the company's actions increasing the website's click-through rate by around 30%.-Represented the organization at special events including the Sterling House Celebrity Breakfast. Welcoming and photographing a panel of 5 professional basketball coaches and 3 former players.

-Collaborated with 6 to 8 team members to organize special promotions, projects, and events as the Community Engagement Manager assigned.-Managed gameday marketing programs by attending and assisting with the preparation of game day production meetings, which include helping to organize and conduct a run-through of each game's 5-page script Ad spots.-Assisted the team mascot (Storm) and brainstormed/ starred in different scripted fan interactions that were shown in many of the MC’s 15+, 30-second Ad reads.

-Provided excellent customer service at the deli counter. -Closing most nights, cleaning the slicers, dishes, and spoons, as well as mopping the floor at the end of the night.

-Worked directly with the owner of the pediatric dental office, Dr. Tsuyuki, in choosing and implementing charting software, and trained employees on how to use the software.-Troubleshoot problems with the software that arose in the office.