Helping Small Businesses Achieve Operational Excellence.• Business Process Improvement: Analyzing and optimizing existing business processes to improve efficiency, reduce costs, and enhance the overall customer experience.• Supply Chain Management: Optimizing the flow of goods and services from suppliers to customers, including inventory management, transportation, and distribution.• Quality Management: Implementing and managing quality assurance programs to ensure that products and services meet or exceed customer expectations and regulatory requirements. • Strategic Planning: Working with clients to develop and implement long-term strategies for growth and profitability.• Change Management: Helping clients navigate organizational change, including mergers and acquisitions, restructuring, and technology implementations.• Project Management: Providing project management expertise and support for complex initiatives, including planning, execution, and monitoring.• Performance Measurement: Designing and implementing performance measurement systems to track and analyze key metrics, such as productivity, customer satisfaction, and profitability. • Risk Management: Identifying and managing business risks, such as supply chain disruptions, cybersecurity threats, and regulatory compliance issues.• Financial Analysis: Analyzing financial data and providing recommendations for improving financial performance, such as reducing costs, increasing revenue, and optimizing capital expenditures.• IT Strategy and Management: Providing guidance on IT strategy and managing IT operations, including systems implementation, data management, and cybersecurity.Other Services: Life Coaching, Management Training, Time Management, Accounting, Scheduling, Payroll, Facilities Maintenance, People Development, Client Engagement, Recruitment & Screening, Business Strategy & Planning, Tech Implementation, Vendor Sourcing, Stock & Inventory Management, P&L Budgeting, Loss Prevention

• Conducted all store inventory, LP assessments and store audits. Reduced total shrink from .25% to .12% in 2020 and .12% to .10% in 2021.Awarded best results for inventory in North America in 2021.• Drove operations efficiencies to exceed sales goals during the pandemic by +15% in 2020 and +17% in 2021, equating to $14.5 million inadditional revenue.• Lead Diversity & Inclusion committee in store and developed bi-weekly activities for the region in order to improve and uphold workplaceculture and ethics.• Negotiated new and existing contracts for 20+ vendors, and provided feedback on satisfaction of work being conducted. Reduced companyspend by $53,000 annually.

• Saved $30k+ by renegotiating pricing with over 30+ new and existing vendors within the first 6 months.• Operations improvements generated $40 million in sales exceeding sales goals by 15%.• Reviewed payroll for all departments and allocated hours based on business needs, reducing spend by $4k-7k per month.

Continued working remotely after obtaining position at Kleinfeld Bridal until a suitable replacement was found.• Promoted within 6 months of hire. Managed boutique operations for 18 locations across the country.• Conducted all store inventory, LP assessments and store audits. Reduced region total shrink to .17% from .43%.• Managed $21.6 million dollar budget and reduced costs by $400k in the first year.

• Dissected corporate LP Store Audit and created action plan to bring store and warehouse up to standards with operations, safety and loss prevention. Ledthe Region with a 94% LP Audit score.• Led 4 locations within the East-Coast Region in inventory control and improved shrink by 74%.• Created corporate BOH and Off-Site Warehouse standards to ensure maximum productivity and ROI for 214 outlet stores in North America.• Held longest #1 shrink results for 4 consecutive years in the flagship outlet boutique in North America.• Conducted 11 store openings across the region and 7 remodels/relocations.