Anthony Bennett Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

The role of the Commercial Lead is to effectively manage and develop the sales and commercial strategy requirements for the ANZ business.Main responsibilities: • Maintain customer relationships including key account management of Service Contract customers and potential customers. Equipment spread/bundling – hospital groups – facility management companies • Conduct regular key customer business review meetings including preparation of presentation material and review of performance insights. • Create and maintain a commercial strategy for the Service business aligned to the overall ANZ Strategic Plan. • Analyse market penetration and formulate planning to grow the Service business through new customer acquirement. • Collaborate and communicate with the Getinge capital Sales business to drive contract growth through point of sale and value added offerings. • Provide regular business updates (including forecasting and market activity) to the Service Director and Leadship team. • Develop and maintain knowledge associated to Getinge product portfolios to enhance the Service market offering and go to market strategy. • Effectively manage a team of Service contract customer service resources. • Monitor and ensure Service contract customer service team members meet KPI’s set out by the Service business ensuring timely response to the customer and configuration of new contracts. • Review of all contract proposals and quotations for content and accuracy to ensure each is tailored to customer requirements. • Work closely with process and quality team members to ensure best practice and efficient execution of business activities.

Melbourne, Victoria, Australia

COVID-19 Quarantine Victoria (CQV) is responsible for managing COVID-19 accommodation programs as part of Victoria's public health response to coronavirus.As an Operations Coordinator, day-to-day duties include:• Monitor compliance to policies and procedures and ensure all standards for mandatory quarantine are met.• Identify and resolve operational service delivery problems consistent with policies and procedures, and escalate risks and issues to the Assistant Manager, Site Services accordingly.• Support the resolution of incidents and enter detailed and accurate incident reports within timeframes required.• Provide direction and guidance to Operations Support Officers including induction, training, coaching, and development to assist staff in meeting performance goals.

Melbourne, Victoria, Australia

Responsible for the management of key account partners and key account BDMs of the gaming division to ensure all deliverables across each group are met. Key groups have included RSL Victoria and associated subbranches, Melbourne Racing Club, Zagames Hotel Group, Castellos Hotel Group Geelong Football Club and Melbourne Storm.• Responsible for all aspects of the relationships between partner venues and TABCORP• Management, development and coaching of direct report BDMs• Conducted monthly, quarterly and annual reviews with partner venues including presentations to boards• Management of CAPEX and P&L of my specific business unit• Contributed to increase profitability and market share for partners incorporating commercial outcomes, strategy and marketing planning and legal negotiations• Managed brand and customer strategies, consumer insights and customer segmentation to deliver better experiences by venues and increased profitability• Handled customer complaints and provided resolutions to issues raised or escalated• Negotiated with key internal and external stakeholders along with industry bodies to ensure delivery of key objectives across each account• Ensured compliance delivery across venues in terms of meeting the gaming and liquor regulations set out in legalisations from the department and the VCGLRKey Achievements:• Redefined the business approach to key account groups developing a set of KPI’s and benchmarking tools that are now standard across the division• Developed new brands and market strategy across all key account groups to ensure key deliverables are clearly defined and accountabilities set and delivered to venues and over 300K loyalty members• Developed and implemented new CAPEX management progress which delivered accountability to both internal and external stake holders to ensure the division operated within budget• Each year delivered over $35M in top line revenues to the entire business unit

Responsible for the establishment of a business intelligence division incorporating a set of analytical and reporting functions for the gaming business to both internal and external stakeholders.• Led the development and setup of the infrastructure for reporting and analysis across gaming performance and loyalty members • Liaised with key stakeholders to ensure key deliverables are met• Management, development and coaching of direct reports• Ensured compliance delivery across venues in terms of meeting the gaming and liquor regulations set out in legalisations from the department and the VCGLRKey Accomplishments:• Negotiated direct relationship with external stakeholders to source venue performance directly from the monitor• Delivered and automated a suite new reports for distribution to key stakeholders both internally and externally via TABLEAU• Redefined the method and process of reporting for the gaming division

Researched, developed, planned and delivered a fully functional gaming services value proposition to both the Victorian and New South Wales markets. The division was a relatively new business for TABCORP. The value proposition went from a strategic concept to delivering over $60M profit in the first year of operation.• Undertook strategic design, organisation and planning the overall business strategy. • Aligned pricing, market research &size, operational requirements, sales & digital strategy, customer centricity, loyalty program, resourcing, budgeting and delivery with overall strategy.• Management, development and coaching to Sales Executives, business development managers and key account managers • Participated in customer presentations, negotiations and strategy planning• Negotiated with multiple stakeholders including industry bodies, commercial and legal terms • Delivered contracted customer accounts to TGS in line with committed objectives and targets • Analysed and reported on the gaming segment • Ensured compliance delivery across venues in terms of meeting the gaming and liquor regulations set out in legalisations from the department and the VCGLRKey Accomplishments:• Changed the NSW EGM landscape by introducing a new 5-year leasing-based gaming services model. Researched, planned, developed, marketed and delivered the concept to NSW. Signed the first two gaming services venues for Tabcorp in NSW• Renegotiated terms with venues to secure long-term revenue to Tabcorp• Delivered over $280 million dollars in committed revenue to Tabcorp, the majority of the contractual terms being 10 years in length

TGS was a new division for TABCORP post the Victorian Government announcing de-regulation to the gaming industry. I was the second employee to join TGS with a view to establish the business in the Victorian market prior to TABARET closing in August 2012. Role definition:• Present to the Victorian Gaming Market the TGS business beyond 2012 including presentations to CEO’s, CFO’s, Board members, managers and other key stakeholders• Negotiate with key stakeholders the commercial and legal terms associated with a TGS contract• Deliver contracted customer accounts to TGS in line with the committed objectives and targets • Manage relationships and opportunities between venues and TGS• Actively participate in the development of the new business including the strategic direction, business planning and execution of the new business• Develop and coach business development managers to ensure delivery of commercial terms to venues

This role was responsible for key account hotels in Victoria.Role definition:• Management of key groups including ALH (Woolworth's), Beretta Group and the Luizzi Group of venues in conjunction with key independent hotels and clubs• Accountable for the agreed revenue budget of $313 million for the territory• Achieve business objectives of the gaming sales and distribution group• Development of promotional plans to support the venues• Development of venue improvement initiatives in order to drive revenue• Ensure network sales promotions are communicated and executed by venues• Initiate annual business plans and conduct review meetings on a regular basis

Tabaret managed gaming machines under the old operator model in Victoria incorporating both clubs and hotels across the state and 13,750 gaming machines. The role of the BDM was to ensure maximum returns to TABCORP by growing venue revenue under the profit sharing arrangement. Role definition:• Achievement of agreed revenue budget of $155 million across both clubs and hotels managed• Achieve business objectives of the gaming sales and distribution group• Development of promotional plans to support the venues• Development of venue improvement initiatives in order to drive revenue• Ensure network sales promotions are communicated and executed by venues• Initiate annual business plans and conduct review meetings on a regular basis• Provide regular feedback, analysis and recommendations of territory to the network Sales Manager to effectively ensure continual business growth

I was responsible for both confectionary and beverages across a number of state and national accounts. The role provided leadership and coaching to state teams to ensure execution of agreed commercial terms, promotional plans and marketing strategies in line with Cadbury Schweppes overall strategies. A wide range of retail accounts were in the portfolio including the following channels, hardware, discount stores, liquor, pharmacy and some wholesalers.Key Accomplishments:• Signing Duncan’s Liquor Group to terms with Cadbury Schweppes, the first time in the company’s history, representing an additional 200 direct customers to the business• Development and implementation of new Independent liquor program, the first real program developed for independent liquor• Negotiated and agreed to planograms with Dan Murphy’s nationally, a first for the business

I was responsible for a defined territory across a number of petrol and convenience stores. The role was to ensure execution of agreed commercial terms, promotional plans and marketing strategies in line with Cadbury Schweppes overall strategies. Key Accomplishments:• 2005 Board Excellence Award – Impulse and Territory Management• 2005 Territory Manager of the Year Award