Anthony Bennett Email & Phone Number

I am a highly accomplished Operations Manager within the catering and hospitality sectors with a proven track record of driving success over the last +20 years, specifically within all areas of food and beverage (F&B). My history working within an extremely busy holiday resort, I have been exposed to fast-paced and consistently developing customer-centric environments, spanning restaurants, quick service food outlets, and hotels. I am well versed in managing high volumes of customers within F&B settings, including operating buffet restaurants for up to 3k people per day, à la carte restaurants with £multi-million turnovers, and franchise operations, including Papa John’s, Soho Coffee, Costa Coffee, and Burger King. I provide strong leadership and strategic direction to develop and grow businesses, securing consistent profit levels. I drive improvements across people, processes, and systems, develop and implement strategic initiatives/plans, drive cultural enhancements, champion staff development and talent management, and spearhead customer experience. I pride myself on my leadership ability, supporting staff through mentorship, coaching, and formal training, and embed a strong culture to ensure staff feel well cared for, which has led to reduced staff attrition and boosted morale. Some of my most notable achievements include: - Reduced operating costs by £multi-thousands with significant improvements to kitchen ergonomics- Consistently increased spend per head across Retail Catering- Positioned Papa John’s as No.1 rated restaurant in Bognor Regis via Tripadvisor- Improved bar stock management, yielding 102%, which improved margin by £multi thousands.- Reduced team retention in Residential Catering from 64% in 2017 to 37% in 2019- Evolved food and service delivery of conference & events that drove £2m of new business in 2019My experience has provided opportunities in building, training, and leading large and diverse teams (+200) across 10 venues, spearheading engagement and team retention. As a result, I am a solid operator and who builds strong working relationships with internal and external stakeholders and achieves great outcomes. I firmly believe in investing in people to ensure seamless service delivery and this approach has served me well, evidenced by significant outcomes and performance. I am looking to increase my networks and source new opportunities that will benefit from my exhaustive list of transferable skills and competencies. I would be happy to share a copy of my CV on request and I look forward to connecting with you.