Anthony Brooks Email & Phone Number

Colorado Springs, CO, US

United States

• Developed and maintained internal and external accounts/security trackers for ~65 personnel
• Created and maintained a portfolio-wide personnel onboarding package with how to processes
• Serve as the program’s knowledge management contact, maintaining the program’s Confluence and Microsoft Teams page
• Primary program scheduling lead, organizing, and scheduling meetings for leadership, internal stakeholders, and vendors
• Serve as the program’s administrative contact assisting team members and contractors with account access and other administrative needs such as VARs (visitor access requests), CaC (common access cards), NIPR, SIPR, and.

Herndon, Virginia, United States

• Processed ~800 domestic new hires and internal transfers annually
• Served as a liaison between Booz Allen transferees and 3rd party vendor
• Develop detailed organization requirements in support of contractual documentation, including requests for proposals and statements of work
• Managed relocation invoice process, verifying accuracy, approving, and properly maintaining electronic invoice storage
• Served as product owner for relocation process automation detailing current system processes and mapping path for program improvement through agile software development practices
• Acted as the primary quality control agent for all relocation authorization forms (8 policies) to ensure accuracy and completeness

Fairfax County, Virginia, United States

• Worked on a relocation contract directly supporting the relocation of Department of Homeland Security personnel
• Served as a single point of contact for clients and vendors during the domestic or international relocation process
• Assisted in the relocation invoice process, including tracking payment activity, verifying invoice accuracy, and properly maintaining electronic invoice storage
• Managed and trained relocation assistants
• Managed sub-contractor relations through daily collaboration and coordination ensuring seamless project execution
• Provided quality control duties to ensure program documentation accuracy

Martinsville, Virginia, United States

• Worked directly with customers through the entire lending cycle, processing and closing personal loans
• Recommended loan approvals and denials based on customer loan application reviews.
• Consulted with customers about their financial and personal objectives and offered loan solutions
• Provided customer service, and built strong and trusting relationships with new and existing customers
• Managed collection activities including consulting with customers on loan payments for past-due accounts
• Performed a wide range of services including document preparation, personal loan servicing/maintenance, and problem resolution.

Roanoke, Virginia Area

• Managed and developed a team of supervisors and internal recruiters in an extremely fast-paced and ambiguous environment
• Drafted employee onboarding process improving the organization’s ability to utilize new talent
• Managed new hire/recruiting database capturing critical metrics to support program status reporting
• Developed and fostered strong partnership with People Services management team, region/division management, and corporate recruiting
• Provided sourcing for the recruiting team in the development and execution of their recruiting campaigns and events
• Processed I-9 information and ran background checks