Anthony Burns Email & Phone Number

United States

Discovery Center Education Department

Facilitate class room training and instruction for all organizational new hires. Provide critical directives and initiatives for customer service, sanitation, safe food handling and critical thinking. Provide annual updates for training curriculum to enhance orientation program. Mentor new instructors and provide training techniques that will help training.

BZRH - East Mall

Oversee management of Brookfield Zoo's East Mall food service operations that produce $3.5 million in annual revenue. The East mall consist of the largest restaurant in the zoo that seats 250 guest, seasonal nine head beer garden, open area food grill and deck, Chicago style popcorn tent, soft serve ice cream snack stand, Dip & Dot kiosk, open area.

Multi Unit Manager - Pizza Hut, Starbucks, Bakery, Deli, Grab N GoManage daily operations, labor, food and operating expenses.Train and develop hourly staff for all locations and certify.Provide leadership to ensure all organizational policies and procedures are followed.Direct delivery of all food products to the guest ensuring quality standards are.

Belvidere Oasis

Managed all aspects of new unit opening in the Belvidere Oasis.Scheduled community open house and implemented application intake process. Interviewed all hourly staff, baristas and supervisors.Conducted orientations, new hire paperwork and customer service training of all employees.Certified baristas and food handlers per organization guidelines.Ordered.

Master Of Business Administration - Mba, Organizational Leadership

Bachelor'S Degree, Business Administration And Management, General

Conversational Spanish

Associate'S Degree, Automobile/Automotive Mechanics Technology/Technician

Master Of Business Administration - Mba, Organizational Leadership

Executive Mba, Business Administration And Management, General

Activities and Societies: National Society of Leadership and Success