• Accountable for identifying business needs, proposals, negotiating pricing and contract terms• Plan and attend trade shows across North America to exhibit and promote products and services• Manage Canadian-wide signage programs• Identify new business development opportunities and strategic partners• Engage and network within the market and industry segments to develop effective relationships• Responsible for reaching established quotas and account planning/positioning • Strategic prospecting and business development while building and maintaining relationships• Work closely with large commercial developers from initial design stages to installation

• Directly accountable to serve clients, open new personal accounts and cross-sell additional services • Partner with RBC team to deliver advice and solutions that will meet client needs.• Provide excellent customer service and actively engage with happy clients to generate referrals.• Proactively take ownership of resolving and preventing client banking problems• Focus on client education and demonstration to make their banking experience easy and memorable

• Assisted Controller and Chartered Accountant with data input• Responsible for day-to-day bank reconciliation• Assisted with end-of-year budget preparation• Entrusted to handle sensitive and confidential information • Assisted in the annual NHLPA Players golf tournament

• Understand customer needs through quality conversations • Identify opportunities to promote the right financial products and services to meet their needs. • Pass opportunities to branch team members and partners.• Serve each customer during every interaction and execute financial transactions• Demonstrate behaviours that are consistent with overall corporate core values.• Focus on client education and demonstration to make their banking experience easy and memorable