Department Manager-Behavior Health Operations
CurrentCreates and orchestrates a safe, all-inclusive, and diverse environment for 9+ classrooms by working to further individual behavioral growth, problem-solving skills, and personal improvement plans. Works directly with caregivers, family members, and staff members to streamline program initiatives, integrate lesson plans, mitigate conflict, support at-home education, and academic goals.• Primary Liaison between local law enforcement and emergency response teams for handling critical crises and violent situations. • Main SME for leading all on-site employee training on program fundamentals, de-escalation tactics, and coaching needs. • Successfully transitioned program operations, and process management to meet federal, state, and safety mandates during COVID. • Promoted from the Supervisor position after supporting program growth and leading impactful KPI improvements.