On initially joining the Kindertons IT Team, I was tasked with establishing a robust Product Delivery cycle across two key business products which included creating Product Roadmaps by engaging with business stakeholders, embedding Agile ceremonies, establishing and curating a Product Backlog and creating a standard for how work items are captured and maintained.Additionally, I supported the Head of Project Management Office to establish Change Governance which included the creation of both Waterfall and Agile processes, project documentation and requirement standards. Through strong stakeholder relationships, both internal and external, I continue to drive IT change forward, delivering effective change through strong analysis which is supported with benefit realisation and true cost/benefit analysis. I have been responsible for the delivery of both Product based change and non-Product IT lead activities, including associated ceremonies and project steering meetings.Outside of project analysis, I also manage a team of IT Business Analysts, which includes resource management, quality review, 1:1's and day-to-day support and guidance. This includes monthly PMO review to understand continuous improvement opportunities and lessons learned.

Responsible for the management of several products within the post-funding area of the business, I was responsible for understanding how the products are used, how changes to these products align with the business strategy and delivering continuous engagement with business users and stakeholders to maintain the product backlog.I held responsibility for the creation of refined User Stories and Acceptance Criteria, which were maintained through Azure Dev Ops (ADO). These would then be subject to regular review via backlog maintenance.I was a key contributor to the following ceremonies; daily stand-ups (with offshore development teams), Backlog Refinement, Sprint Planning, Retrospectives and Show and Shares. Additionally, we undertook Big Room Planning sessions which were completed over three day sessions, in these intensive planning sessions, we would schedule, plan and commit to the work we expect to deliver for the following quarterly increment.