With vast prior experience in Managing Teams across a diverse spectrum of industries, I have enjoyed growing my passion for people, constantly improving my knowledge and adjusting my focus to ensure On Target Delivery of both Products and Services. Having a natural ability to communicate at all levels, being able to fit in and contribute even in the most pressing circumstances, I always aim to listen, learn, understand and grow on my ability, using past experience to enhance delivery of People, Process and Technology. I presently work in “Legal Software Implementation focusing on Legal Operations” at Legal Interact. I thoroughly enjoy helping companies and teams improve through driving Organisational Process Enhancements and improving company performance through big data analytics. I have spent most of my career focused on Key Client Services, gaining experiences in areas such as Software Support, Implementation, Training and Legal Operations as well as Legal Project Management. While Software Operational Support and Software Implementation is my primary role by day, I also enjoy growing and improving my knowledge and skills in IT Projects and Technology Solutions.I have dedicated my career to helping clients, improve not only their processes but also client service delivery, by focusing on the key data. As a professional Manager I also specialize in the software implementation life cycle (SAAS Model) and am vastly experienced in both Project and Team Management.For most people, Key Data Analytics and Legal Operations does not sound very interesting. For me, it is a passion I’ve been growing for many years. In the past few years my work landed me a position with Legal Interact where I’m focused on Client Service Delivery, understanding how best to work with information systems and data, effectively communicating what this can do for their business. In addition, how in Legal Project management, can drive improvement in many areas, ensuring the customer experience is positively impacted.I also have a great deal of experience in HR, Procurement, Customer Support and Project Management. Working with IBM for over 9 years, I gained great exposure to Global Business Processes. Organisations with Global Reach help you understand the structure that can be put in please to facilitate immense growth and development. I am Organised, Driven, and Passionate. I can take on Business acumen with great ease bringing my vast experience into the frame of my service delivery to my team and our customers.