Anthony D. Email & Phone Number

Johannesburg, GP, ZA

Toronto, Ontario, Canada

Illovo, Gauteng, South Africa

plan implementing software to large client... training.... to support

South Africa

Legal and Matter Management Software.

Glenhazel

Centurion

Ferndale Randburg

The main purpose of the role is to resource, organise, and facilitate teams of Support Analysts and Team Leaders in providing high quality, accurate and timely supportProactively managing each of CDK SA based customers including managing escalations, participating in user group meetings, and developing operational relationships with the key OEM.Participate.

overseeing all areas of operations within the AVANTedge GroupThe AVANTedge Group is a holding company that provides software solutions to the Legal, Medical, Motor and Point of Sale industries. We are based in Johannesburg, South Africa and our software serves major brands across 3 continents.http://www.avantedge.co.za/

Glenhazel Gauteng

Managing all aspects of our inbound and outbound Call Centre as well as the Technical Department which support the HW Environmental aspects of our customers (service and sales)Manage overall deliver of the team against SLA`s and Business Objectives. Feedback to the business on monthly delivery against SLA`sFeedback to customers on monthly reporting and day.

Jetpark

Costings and proposalsStaff management and KPA’s (12–150 staff)Staff development and trainingStaff contract management (perm and temp)Recruitment project managementDeveloping project management plansImplementing multi-disciplined projectsPreparing tender documents Client feedback and presentationsAttending client visits on site to feedback on project.

IBM SA Sandton

IBM Buyer for:1) Technical Sub-contracting2) Facilities3) Catering4) PrintingPreferred supplier selection and management of the contract life cycle including creation on managemenbt of PO's in relation to orders. Management and maintain the supplier contract

IBM SA Sandton

Responsible for the IT aspect of HR processes. Facilitated services around the HR Business Partners as well as specialists and generalists. Worked with HR Business controls and overall processes in line with each.

IBM Sandton

Worked with various areas of customer services assisting the Service Delivery Managers with their day to day in line with responding to customer escalations as well as customer support related concerns. This function with an added function to the support department however not sitting directly in support.

IBM Sandton

Support department, helpdesk specialist working with both internal and externaly clients troubleshooting and assisting with IT related support issues.

Receiving inbound calls relating to breakdown services to AA of SA members across Gauteng

High School, High School

Grade 12, High School

Senior Management Development Program, Senior Management, Graduated With Distinction

Activities and Societies: The Senior Management Development Program (SMDP) is for newly transitioned Manager of Managers and will take.

Senior Management Development Program, Leadership

Activities and Societies: Managing for High Performance and Retention Manager's Influence on Success Manager's role as a Conduit Dual role.

Middle Managemernt Development Program,, Mid - Management, Mid - Management

Activities and Societies: Personal Brand Coaching & Feedback Managing in Complexity Communicating with Impact Ownership, Accountability.

Middle Management Development, Management

This was an 8 month in house training where we focused on aspects of middle management. 2 residential were held, both in the UK. My.