• Instructs and certifies scheduled classes of 8-16 Military personnel in CompTIA Sec+, CompTIA Network+, Cyber Awareness Practices, Basic networking and routing protocols with Cisco Routers, Switches, and various U.S Army radio equipment.• Creates and updates instructional course material for instructed classes (PowerPoint, hands-on instruction and materials, pdf documents). Assists in creation of monthly class rosters and yearly class schedules.

• Directed daily operations and coordination of a 25-person section consisting of three separate network sites (routers, switches, satellite, fiber optic cable, workstations, VOIP) ensuring elevated IT communication capabilities. Daily operations included configuring/maintaining two Command Post Node (CPN) and a Joint Network Node that consisted of switches, routers, COMSEC equipment, Satellite Transportable Terminal (STT), and multiple Ethernet and Fiber cable configurations of over $1.5Mil of… Show more • Directed daily operations and coordination of a 25-person section consisting of three separate network sites (routers, switches, satellite, fiber optic cable, workstations, VOIP) ensuring elevated IT communication capabilities. Daily operations included configuring/maintaining two Command Post Node (CPN) and a Joint Network Node that consisted of switches, routers, COMSEC equipment, Satellite Transportable Terminal (STT), and multiple Ethernet and Fiber cable configurations of over $1.5Mil of assets.• Oversaw three major organization-level network and deployment projects; improved and exceeded annual goals by over 113%; section recognized by Senior Leadership in the organization.• Spearheaded two comprehensive system reconfigurations and managed the replacement of over 50% of hardware reaching end-of-life cycle across three teams.• Prepared and conducted weekly briefings/presentations to Executive and Senior-level management to communicate Network Operations (NET-OPS) statuses of three separate network sites.• Researched and analyzed current Department of Defense and Command-level organization directives, guidelines, regulations, and policies that address Information Security and applied all to the Command Information Systems.• Met with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve organization/department related issues and forecasting quarterly/annual budget requirements.• Coordinated regular periodic and post project operations performance analysis; maintained continuous improvement and action plan implementation.• Proactively supported the needs of other departments upon request, addressing issues such as equipment maintenance, expertise gaps, and training deficiencies to ensure smooth operations and mission success in diverse environments.• Managed administrative tasks for 25 assigned personnel (monthly and yearly evaluations, schedules, vacation, pay and administrative HR issues) Show less

• Managed IT help desk section for user support consisting of 8 members, responsible for 500+ users and various systems on classified and unclassified networks; over 2,400 help desk tickets completed annually; streamlined workflows, and ticket tracking resulting in 100% guaranteed ticket completion.• Led a 20-member team of military and contract advisors as the Supervisor within a Joint Multinational Special Operations Advisory Group on daily operations for 365 days that installed… Show more • Managed IT help desk section for user support consisting of 8 members, responsible for 500+ users and various systems on classified and unclassified networks; over 2,400 help desk tickets completed annually; streamlined workflows, and ticket tracking resulting in 100% guaranteed ticket completion.• Led a 20-member team of military and contract advisors as the Supervisor within a Joint Multinational Special Operations Advisory Group on daily operations for 365 days that installed, operated, maintained $6MIL in IT, satellite, and telecommunications assets in a deployed (austere) environment.• Orchestrated the planning, deployment, and technical support for organization wide computer systems upgrade for over 400+ workstations.• Supervised operations for two separate IT Program sections at Satellite locations, leading a team of six contractors serving as help desk technicians.• Guided the Chief Operating Officer (COO) on the roles and functions of their respective departments.• Orchestrated comprehensive upgrades to the camp's primary IT infrastructure, resulting in nearly doubling its size and personnel over a two-year period. Directed and managed contractors, overseeing the completion of four building setups post-construction, encompassing all aspects of cabling, switches, routers, fiber setup, and satellite terminal backup for both Unclassified and Classified networks. Additionally, updated the existing IT stack at the Fiber termination end for enhanced efficiency and performance.• Enabled and ensured effective teamwork between U.S. Military, U.S. Contractors, and multiple international partners with clear communication and smooth collaboration on a daily basis in Afghanistan for 365-day rotation. Show less

• Surpassed recruitment targets by leveraging data analytics and performance indicators to build proven recruitment strategies resulting in 60-70% more top tier candidate onboarding per month for the organization.• Crafted and delivered persuasive presentations to audiences of varying sizes and statures resulting in strong partnerships with an additional 20 educational institutions, community organizations, and industry stakeholders to enhance talent pipelines and expand organizational… Show more • Surpassed recruitment targets by leveraging data analytics and performance indicators to build proven recruitment strategies resulting in 60-70% more top tier candidate onboarding per month for the organization.• Crafted and delivered persuasive presentations to audiences of varying sizes and statures resulting in strong partnerships with an additional 20 educational institutions, community organizations, and industry stakeholders to enhance talent pipelines and expand organizational reach in 3 years.• Maintained meticulous records of candidate and outside organization interactions, assessments, and risk-related discussions in accordance with regulatory guidelines. Show less

• Instructed over 400 Active Army, National Guard, and Army Reserve Soldiers through lectures, demonstration, and practical exercises on secured upper-level tactical satellite/telecommunication equipment. • Facilitated the restructure of the tactical telecommunications 6-month course, designed to help trainees’ expertise and experience with more in-depth instructions and testing with hands-on time. • Adhered to industry best practices and standards while meticulously maintaining and… Show more • Instructed over 400 Active Army, National Guard, and Army Reserve Soldiers through lectures, demonstration, and practical exercises on secured upper-level tactical satellite/telecommunication equipment. • Facilitated the restructure of the tactical telecommunications 6-month course, designed to help trainees’ expertise and experience with more in-depth instructions and testing with hands-on time. • Adhered to industry best practices and standards while meticulously maintaining and monitoring Communication Security (COMSEC) equipment, guaranteeing compliance with all federal security measures. Show less