Anthony Doss Email & Phone Number

Irving TX

• Take telephone calls and listen carefully to the caller
• Attempt to comprehend the nature of emergency by listening and making mental calculations
• Ask questions to determine location of emergency and type of emergency services needed
• Contact required emergency service such as fire department or the police and provide them with emergency information
• Receive non emergency calls such as that from alarms and make outbound calls to home owners to gauge situations
• Operate a variety of communication equipment such as radio consoles and computer systems

Jackson

Answers customer/client requests or inquiries concerning services and products and reports problem areas.Utilizes various systems and tools to initiate to assist and service customers.Continually maintain working knowledge of all company products, services and promotions.Troubleshoots and resolves customer impacting issues such as voice & data issues that.

Ir

Receives incoming calls from and makes outbound calls to customers on delinquent accounts.Maintains average to above average rate of production consistent with department guidelines.Educates customer on consequences of non-payment on their interest rate, late charges and overall credit rating.Generates necessary correspondence to customer in response to.