Anthony Douglas Email & Phone Number

Round Rock, Texas, United States

-Hired and trained sales associates, service managers and other store managers and motivated them to become high-selling and hard work team members with strong knowledge of inventory.-Consistently ensured Payroll expectations were compliant and deadlines were met. Strived for 100% accuracy and compliance in cash and inventory levels.-Ensured customer satisfaction and resolved customer issues.-Monitored sales transactions and responsible for managing the company credit card.

Austin, Texas Area

-Oversaw sales and operations for all Austin store locations.-Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, and profits and losses.-Managed payroll and time and attendance systems.-Generated monthly and annual sales reports.-Led sales calls with team members to establish sales and customer retention goals.

Austin, Texas Area

-Responsible for managing and overseeing 9 stores in the Austin, Texas area.-Adept at managing client relationships, driving revenue, and identifying growth opportunities thatincrease profit and exceed sales goals-Recognized as an astute sales professional, consistently topping the ranks in terms of gross profitearned.-Well-respected and vision-driven leader, building and motivating top-performing teams towardsuccessful attainment of target goals.-Possess organizational, communication, and problem-solving skills, providing business intelligence based solutions to address clients' concerns.

Austin, Texas Area

-Managed high volume store and achieved double digit sales and profit increases.-Personally ranked number 9 in the Prestigious Presidents Club as a direct result of the stores success.-Monitored operations to ensure that services rendered conform to company policy and standards.-Developed innovative sales management tools that increased efficiency in achieving targets as well asensured maintenance of positive appearance and cleanliness of showroom to demonstrate high qualitybusiness to customers.-Responsible for inventory management and accuracy.-Controlled 2 million dollars worth of company owned products.

Austin, Texas Area

-Supervised the work of Automotive Technicians and Service Assistants.-Collaborated with customer service team members to give exceptional service throughout the entireshopping and purchasing experience.-Created a team that focused on the core objectives of the company.-Supervised shop maintenance and clean-up duties as needed.-First and only team to hit all TFABS indicators consistently on a month to month basis.

Austin, Texas Area

-Examined vehicles, compiled estimates of repair costs, and secured customers' approval to performrepairs.-Repaired, overhauled, and adjusted automobile brake systems.-Tested electronic computer components in automobiles to ensure that they were working properly.-Performed extensive diagnosis and repair of automotive fuel systems including fuel lines, pumps, tanks,injection systems and electronic controls.-Repaired and replaced defective balljoint suspensions, brakeshoes, and wheelbearings.Communicated with customers regarding vehicle issues and potential repairs.-Ensured duties were being performed to company standards, including the PMA process.

Austin, Texas Area

-Dispensed fuel, checked and refilled fluid levels and changed oil and filters, as necessary.-Made minor adjustments and repairs on equipment (such as repairing and/or replacing tires, head andtail lamps, muffler clamps, windshield wipers, and balancing wheels).-Demonstrated behaviors consistent with the company's vision, mission and values in all interactionswith customers, co-workers and suppliers.-Checked equipment for defects (such as cracked or broken hoses.-Competed in the company's "Tire Rodeo" contest where our team achieved the best results in Texas.