Anthony Dunning Email & Phone Number

Denver

-Manage 50 of the companies top accounts including nationally recognized chains and their brokers-Regularly examine accounts for up to date product offering, newest fashions and trends, and customer optimization to maximize sales and regulate inventory-Liaison for customers informing them of price changes, tariff increases, errors on PO’s, and cuts from orders. Issued return authorizations and credits to accounts as needed.-Coordinate across departments to ensure expeditious order entry, accurate order picking, and securing delivery appointments.

Denver, Colorado, United States

Greater Denver Area

- Contributed $50,000 in revenue monthly with stretch goals of $60,000-$70,000- Educated clients on product specifications, features, and add-ons; qualified a prospect’s needs, identified the most suitable products within specified price points - Provided guidance on available financing options based on consumer qualifications; submitted credit applications and supporting documentation- Owned the customer service experience from first interaction through post-delivery consumer satisfaction follow-up- Proactively contacted client prospects; communicated new products and promotions

Greater Denver Area

- Provided excellent customer support and regularly performed research on contracts and accounts to quickly resolve disputes and reduce resolution wait time- Audited and maintained client profiles, rates, and information daily via Salesforce, Netsuite, Zendesk, and MS Office platforms- Contacted customers with delinquent accounts to expedite payment to avoid service interruptions

Greater Denver Area

- Adjusted client plan contributions, distributed follow-up documentation to member to complete requests and transactions- Coordinated with staff to respond to client inquiries and heightened needs- Advised participants on retirement plan options, fees, and distributions

- Conducted new hire orientations, processed onboarding paperwork, leave requests, and separations; compiled and maintained employee files- Processed accounts payable reconciliation monthly- Cultivated relationships with 10+ vendors to ensure consistent products and pricing- Increased sales and profits by 5% annually; decreased expenditures by 3% annually