Anthony D'Angelo Email & Phone Number

Buffalo Grove, Illinois

• Performed services in kitchen such as cooking pizza, pastas, and appetizers. • Delivered pizza to customers• Handled responsibilities of being a cashier• Specialize in training new employees to answer phones and serve food• Answer phone calls from customers• Provide customers with quality service and recommendations• Knowledgeable in beer and wine menu in addition to pairings with menu items

Greater Chicago Area

• Set up and monitor all critical dates and deadlines with respect to assigned wealth management accounts • Input and maintain Customer Relationship Management system (Microsoft CRM) by logging client interactions as a result of email, phone, or in person communications.• Prepare all account paperwork including new accounts, closed accounts, transfers, distributions, etc.• Manage asset transfers both internally and externally • Communicate directly with clients and their Advisors based upon written and verbal needs.• Handle client requests according to procedures and good judgment including, but not limited to; deposits, transfers, distributions, tax reporting, etc.• Work with bank partners to ensure timely resolution of service or account issues.• Monitor and prepare department marketing materials on a regular basis to reflect most current company allocations.• Assist in assembling presentations including account reviews and new client proposals.• Work diligently alongside Private Client Advisors to ensure their needs are met and their time is organized appropriately.

Elk Grove Village, Il

• Manage multi department projects across the bank in order to aid the progress of reaching future goals• Work with subject matter experts, stakeholders, and other project managers in order to create project scopes, goals, requirements, deliverables, and timelines• Promote efficiency and encourage task-driven solutions by controlling project status meetings and communicating effectively with leadership• Maintain Microsoft SharePoint websites for current projects including timelines, GANTT charts, document libraries, tasks, discussions, and troubleshooting• Provide administrators with monthly project updates via Microsoft PowerPoint• Create workflows in Microsoft Visio to demonstrate current operational procedures and develop methods of improvement• Create RFP guidelines for potential vendors to abide by when submitting an official RFP• Create User acceptance testing plans for business personnel and use results to provide appropriate feedback and improvements

Greater Chicago Area

• Prepared suites for premium guests prior to games• Managed concierge desk in United Club for customer requests and inquiries• Maintained safe environment for fans by performing security checks prior to games• Connected interested fans to sales executives for possible business opportunities