Anthony Knox

Anthony Knox Email and Phone Number

Technical support advisor at State Farm Insurance @ Georgia Alliance
834 Inman Village Pkwy NE, Atlanta,Georgia 30307,United States
Anthony Knox's Location
Norcross, Georgia, United States, United States
Anthony Knox's Contact Details

Anthony Knox personal email

n/a
About Anthony Knox

Anthony Knox is a Technical support advisor at State Farm Insurance at Georgia Alliance.

Anthony Knox's Current Company Details
Georgia Alliance

Georgia Alliance

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Technical support advisor at State Farm Insurance
834 Inman Village Pkwy NE, Atlanta,Georgia 30307,United States
Website:
georgiaalliance.org
Employees:
12
Anthony Knox Work Experience Details
  • Georgia Alliance
    Operations Manager
    Georgia Alliance Jan 2020 - Present
    Atlanta, Georgia, United States
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  • Airgas
    Account Manager
    Airgas Jun 2014 - Jan 2020
    Duluth, Georgia, United States
    Created unique marketing strategies with external branches to generate territory growth and unification of Standard operating procedures that led to territory growth and efficiency in Mid-America region• Provided sales and support for internal and external customers, while assuring the logistics of shipments• Reached multiple over-goal sales objective for accounts generating more than $500,000 in annual business• Identified top tier accounts targeted for growth and reached over-goal bonuses consistently
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  • Prestige Staffing
    Staging Technician
    Prestige Staffing Oct 2012 - Apr 2014
    Peachtree Corners, Georgia, United States
    • Loading software/data packages to mobile devices for third party vendors; support mobile users, devices and applications• Mobile provisioning, from device testing and software configuration, to end-user activation and customized kitting. We ensure “out-of-box” success for your users.• Delivering, supporting and managing custom mobile solutions.
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  • Cox Communications
    Tier 2 Support
    Cox Communications Apr 2013 - Mar 2014
    Sandy Springs, Georgia, United States
    •Website Maintenance and development and support for applications purchased by small and medium sized business accounts •Upselling and reselling essential cloud marketplace applications •POC for managed network services and website maintenance and design.• Provide product setup assistance, Process warranty claims electronics, Trouble-shoot connection problems, Provide product setup assistance • Troubleshooting Essential Cloud applications by educating end users and providing information in regards to resolution
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  • State Farm
    Technical Support Advisor
    State Farm Jul 2010 - Sep 2012
    Johns Creek, Georgia, United States
    State Farm, Tier One Technical Support (Randstad)• Troubleshooting, escalating, and maintaining company rapport for internal customers• Technical support for virtual private networks, personal devices, software applications, routers, modems and other hardware• Performing basic diagnostics of business-related hardware and software within a call center environment• Troubleshooting Verizon business customers telephone and dsl services through probing, attention to detail, and listening skills within a call center environment• Providing technical support Verizon business customers dsl and voice networks, personal
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  • Kelly Services
    Apple Support
    Kelly Services Apr 2010 - Mar 2011
    Maintaining internal and external customer relations between all Apple departments and tiersfrom home office* Providing technical and customer support for Apple branded products; iPhone, iPod, iPad, iTunes,and Apple TV* Closing and up-selling products and services such as; warranties, service agreements, andMacintosh softwareRYLA Teleservices, Back Office Analyst-Verizon Wireless Project; Performs the "hands-on" work of completing projects that increase operational efficiencies ofentire Verizon department.* Create projects to improve processes and productivity within department* Generate reports that highlight a department's performance against its goals* Generating spreadsheets that outline daily performance and total production* Maintaining all other duties of Verizon wireless that are not associated with customer services orsales; insurance, changing of acct information, updating acct information, placing calls tocustomers to change address for bill
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Anthony Knox Education Details

Frequently Asked Questions about Anthony Knox

What company does Anthony Knox work for?

Anthony Knox works for Georgia Alliance

What is Anthony Knox's role at the current company?

Anthony Knox's current role is Technical support advisor at State Farm Insurance.

What is Anthony Knox's email address?

Anthony Knox's email address is an****@****arm.com

What schools did Anthony Knox attend?

Anthony Knox attended Georgia State University Perimeter College.

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