Anthony Novelli Email & Phone Number

As a former Director at BNY Mellon, I managed the global Compliance and Ethics Policy Program, collaborating with subject matter experts, implementing continuous process improvement, and developing training programs. I also created the Compliance Policy Office, remediating legacy policies and launching new controls to ensure a sustainable program.With over 10 years of experience in the financial services industry, I have a proven track record of leading high-performing teams, delivering high-quality support, and maintaining delighted customers. These efforts resulted in increased client satisfaction and retention & growth of the client base.With 5 years of experience in IT managed services, I have also successfully performed due diligence and acquisition for a service center, implemented a new service delivery and pricing model, and established strong governance reporting structures, refined onboarding processes for new clients and strengthened existing customer relationships.My core competencies include conflict management, client service, organizational design, people management, process improvement, product management, and business intelligence and analytics.