Anthony Lever has enjoyed a thriving career in the tech industry for almost two decades. He is an accomplished professional with vast experience in customer advocacy and support escalations. Anthony is a Senior Escalation Manager at Splunk, a leadership position he's held for the past 15 months. Before joining Splunk, he worked at Oracle, a leading software and technology company, for 15 years. While at Oracle, he held various positions, including Support Escalation Manager, where he worked remotely from San Diego. In this role, Anthony worked within an escalation operation that consistently exceeded all company-wide expectations. Before that, he was a Customer Advocate at Oracle, where he began as a Field Administrator 3. Throughout his career, Anthony has honed his skills in customer satisfaction, ensuring timely resolution to all escalated customer issues while working with many high-profile clients at some of the biggest technology companies in the world. Anthony holds a Bachelor of Arts in Communication from Point Loma Nazarene University.
Listed skills include Customer Service, Technical Writing, Customer Support, Oracle, and 6 others.