Eight years of fast-paced working environment with excellent multi-tasking skills in IT banking industry. Consistently received positive feedback and Bravo from Internal users/managers and VP on my efficiency and outstanding services. Excellent organizational, complex problem solving, communicational and interpersonal skills. Advanced Computer Skills (e.g.: Outlook, MS office suite, MS windows, PowerPoint, Internet Explorer). Excellent verbal and written skills in English, Cantonese and Mandarin. T&O Fundamentals of Operational Risk Certificate in May 2012. Computer Hacking Forensics Investigator: File Systems and Operating Systems Certificate in October 2013. Six Sigma Green Belt Certification in April 2015. Facilitating Meetings with Ease Certificate in September 2016