• Setup new customer network infrastructure from ground up, installed fiber data connections, Cisco Meraki, Fortinet, and Dell gateways, managed switches, and Unifi AP’s.• Created site to site vpn’s and assisted with configuring local LAN networks via Dell Sonicwalls• Setup and implemented Amazon web services, VMWare servers, and Hyper-V environments• Provided off-site backup support and file recovery via Windows Server backup and Datto systems, also utilized • Specialized in network security while working with managed service providers and consulted clients to meet HIPAA compliance standards• Assisted with remote desktop gateway setups for user’s as an alternate to direct site-to-site VPN’s• Migrated clients from Pop/Imap email to Office 365 tenants, setup advanced threat protection policies and various distribution groups for clients• Maintained active directory and group policies on Windows Server 2008R2 to Windows Server 2016 • Kept a log of all issues via ticket based system • Performed on-site desktop, phone, multi-function copier, and server support

• Facilitated Gmail for business to Office 365 migration • Monitored Hyper-V servers. Setup and monitored backups to Azure portal and on-site NAS• Managed Cisco Meraki switches, gateways, access points, site to site and client VPN connections and assisted in resolving all network conflicts• Assisted the setup and configuration of Xerox, Konica Minolta, and HP multi-function copiers• Configured site to site VPN to share enterprise resource planning software spanning over 3 states. • Performed triage on Dell/HP laptops. Setup wi-fi receivers in laptops and MS Surface notebooks to facilitate AT&T/Verizon internet connection• Setup and deployed hundreds of Apple iPhone devices.• Assisted CFO/CEO with configuring and creating custom reports from SQL databases

• Setup new employee network infrastructure from ground up, installed fiber data connections, Cisco Meraki, Fortinet, and Dell gateways, managed switches, and Unifi AP’s.• Created site to site vpn’s and assisted with configuring local LAN networks• Setup and implemented Amazon web services, VMWare servers, and Hyper-V environments• Provided off-site backup support and file recovery via Windows Server backup and Datto systems, also utilized • Specialized in network security while working with managed service providers and consulted clients to meet HIPAA compliance standards• Assisted with remote desktop gateway setups for user’s as an alternate to direct site-to-site VPN’s• Migrated clients from Pop/Imap email to Office 365 tenants, setup advanced threat protection policies and various distribution groups for clients • Maintained active directory and group policies on Windows Server 2008R2 to Windows Server 2016 • Kept a log of all issues via ticket based system • Performed on-site desktop, phone, multi-function copier, and server support

January 2017 – September 2017 (Contract)• Was staffed as an hourly retainer to various clients ranging from aerospace and medical, to retail and service contractors. Provided 24-hour desktop support to global clients• Installed and configured enterprise level HP and Lenovo servers, that were to serve as domain controllers, enterprise resource management servers, and Microsoft Exchange servers. Assisted with maintaining active directory users and computers under multiple company trees, and also setup group policies when necessary.• Advised clients on necessary hardware/software in order to grow business or help business run efficiently.• Performed maintenance for Mac OSX servers and Mac laptops. Setup VPN connections from Mac servers to Mac laptops, also setup file sharing, and remote access• Assisted clients with determining hardware/software necessary to meet IT goals. Also was responsible for keeping detailed notes on customer resolutions via CRM tools such as Zoho and Connectwise

• Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support) Provided direct support for Office 365 products ranging from initial setup to custom configurations per user. Trained end users on how to understand Office 365 from basic navigation to work production• Implemented Office 365 for business and provided on-site support to 300 local users. Organized company-wide Skype for business, provided training configuration and on-going support along with group and 1-on-1 training. • Implemented and supported Shoretel based VoIP system• Manage small to medium sized projects according to agreed upon budgets and schedules (network hardware infrastructure, installing routers, server racks, running Cat5e and Cat6 cabling)• Configured SQL servers to deploy company enterprise resource planning software(Syteline)• Setup and configure site to site networks via Windows Server 2008R2 and 2012 using VMware• Setup of site permissions and domain services with active directory• Trained staff on conducting operations with enterprise resource planning software Syteline and E2• Installed and configured enterprise level HP and Lenovo servers, and IBM Mainframes that served as domain controllers, enterprise resource management servers, and Microsoft Exchange servers