Anthony Knight Email & Phone Number

Portland, Oregon Area

* Performed the technical design and development of complex application systems using existing and emerging technology platforms. * Assisted in the creation of comprehensive unit test plans, and created and executed test cases in line with test plans. * Participated in coding, testing, implementation, and documentation of solutions. * Ensured that expected application performance levels are achieved. * Participated in investigation, analysis, and resolution of technical problems related to system functions, programming, and procedures. * Assisted in monitoring operating efficiency of existing systems. * Proactively identified opportunities for improvement and recommends technical solutions.

* Oversaw use and maintenance of technical equipment* Trained staff and DJs on proper use of equipment* Assisted staff and DJs with technical issues

* Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.* Responded to queries either in person or via e-mail.* Wrote training manuals and documentation* Trained faculty and students in use of online learning management software

* Anticipated customer and store needs by constantly evaluating environment and customers for cues.* Communicated information to manager so that the team could respond as necessary to create the Third Place environment during each shift.* Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.* Provided feedback to store manager on partner performance during shift.* Contributed to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.* Created a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

Computer Science

Activities and Societies: KOUG Radio

Associate Of Arts - Aa, General Studies

Activities and Societies: Honor Society

High School Diploma, General Studies