The amount of time spent within supportive positions has afforded me too effectivelycommunicate and collaborate with internal and external individuals. Provide accurate and objective feedback in a respectful and professional manner while maintaining confidentiality. Follow the appropriate chain of command. Identify and take action to report or resolve customer related problems and other issues. Actively participate in team/group problem solving. Facilitate internal and/or external customer satisfaction while working collaboratively.
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Security AnalystSap Jan 2023 - PresentNewtown Square, Pennsylvania, United StatesProvide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities.• Respond to incidents and critical situations in a calm, problem-solving manner.• Provide a high level of service to local and remote client sites and staff.• Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.• Coordinate direct action and responses to incidents and alarm activation.• Compile reports for the SOC Shift Manager to share with GPS management on a daily/weekly/monthly basis; provide high-quality written and verbal reports as and when required.• Take telephone inquiries and serve as an initial point of contact.• Communicate effectively and appropriately with internal and external responders.• Foster cross-organizational relationships while providing exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations.• Monitor several screens, systems, and events simultaneously, with the ability to shift priorities -
Security OfficerPhiladelphia Parking Authority Sep 2020 - Dec 2022Philadelphia, Pennsylvania, United StatesResponsible for keeping overwatch of lots, garages, and facilities owned by PhiladelphiaParking Authority. Kept track of cars entering and existing the lots by file. -
Maintenance WorkerPhiladelphia Parking Authority May 2019 - Aug 2019Greater Philadelphia Area -
Produce Sales AssociateWeis Markets Feb 2019 - May 2019Bloomsburg, Pennsylvania, United StatesResponsible for maintaining Weis produce and the cleanliness of the areas which theywere sold. -
FundraiserDialoguedirect May 2017 - Aug 2017Greater Philadelphia Area -
Os CleanerAbm Janitorial Services Mar 2015 - Jan 2016Malvern, Pennsylvania, United StatesResponsible for performing general cleaning and upkeep of assigned areas within aspecific building. Specific tasks are not guaranteed, therefore, must be flexible inperforming assigned duties.
Anthony Marcus Education Details
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Marketing
Frequently Asked Questions about Anthony Marcus
What company does Anthony Marcus work for?
Anthony Marcus works for Sap
What is Anthony Marcus's role at the current company?
Anthony Marcus's current role is SOC Security Analyst.
What schools did Anthony Marcus attend?
Anthony Marcus attended Bloomsburg University Of Pennsylvania.
Who are Anthony Marcus's colleagues?
Anthony Marcus's colleagues are Mitch Law, Sandra Policht, Gabriela Arvelaez Da Silva, Damien Hanrahan, Justin Seaman, Keval Solanki, Santhosh Kumar V.
Not the Anthony Marcus you were looking for?
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Anthony Marcus, Esq. J.D. Ph.D.
An Experienced Trial Lawyer Serving Your Legal Needs Giving You Peace Of Mind. Rest Assured Your Civil Rights, Your Freedom, And Your Immigration Future Are Secured When You Entrust Anthony Marcus Law Firm.Fountain Valley, Ca2sony.com, fuller.edu -
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