Anthony Mcclain Email & Phone Number

Formerly HPE

Professional with experience in all levels of SDLC, from analysis, requirement gathering, and planning through testing and presenting results to customer using Agile and Waterfall Methodologies. Business Analyst developing test plans and detailed system documentation serving North Carolina, Indiana, Nevada and Puerto Rico Medicaid clients.

Formerly HP

Business Analyst II and Lead Technical writer on Indiana title XIX Medicaid account. Developed SOP and internal job aids. Delivered over 100+ detailed system documentation, requirement specification documents, and testing plans meeting contractual payment milestones. Requirement validation and matrix creation.

Formerly EDS

Wrote on the Nevada Medicaid Request for Proposal, contributing a section on security.Implemented enhancements to the system as a result of a company-wide security vulnerabilities audit Served as SharePoint administrator, creating landing sites for all the functional area teams.Served as lead front end web developer and content writer for IPRS and Title.

Claims analyst for file maintenance of the NC title XIX Medicaid account. Creating auditing and editing of the system to prevent fraud and according to new policy changes.Business Analyst on the National Provider Identifier Project testing of claims processing. Web developer for IPRS team and SharePoint admin.

Created customer service monologues for telephone support team. Created step by step instructions for field technicians to service film processing machinery. Supported 10,000 customer base in Rite Aid, Eckerd, Targets, and CVS stores.