Contact Centre Technical Lead
Current
Jun 2024 - Present
AeroLeads people directory · profile
Anthony Mcmahon Email & Phone Number
Contact Centre Technical Lead
at
Medibank
1 work email found
@medibank.com.au
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Contact Centre Technical Lead
Location
Greater Melbourne Area, Australia
Company size
Who is Anthony Mcmahon? Overview
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Quick answer
Anthony Mcmahon is listed as Contact Centre Technical Lead at Medibank, a with 3174 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at medibank.com.au and a matched LinkedIn profile for Anthony Mcmahon.
Anthony Mcmahon previously worked as Post Graduate Student at Unsw and Solution Designer at Telstra. Anthony Mcmahon holds Bachelor'S Degree, Bachelor’S Degree In Digital Systems from Monash University.
Company email context
Email format at Medibank
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{first}.{last}@medibank.com.au
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AeroLeads found 1 current-domain work email signal for Anthony Mcmahon. Compare company email patterns before reaching out.
Profile bio
About Anthony Mcmahon
I am a strongly experienced technology solution designer and architect with experience across various technologies and applications including Customer Contact Centres, Customer Engagement, Digital and Customer Experience Projects. I am innovative in designing solutions that meet the stakeholder requirements and can confidently engage large and small groups through design, requirements gathering, delivery and final solution stages of projects. I am a passionate lifelong learner, returning to full-time study in my late twenties and completing an Associate Diploma in Micro-Computing before continuing on to a Bachelor’s Degree in Digital Systems (Robotics, Electronics and Software Engineering). Last year I studied for a Post Graduate Certificate in Artificial Intelligence, Machine Learning, Big Data management and SaaS/Cognitive services at UNSW.I have continued to remain current and innovative throughout my working career, continuously seeking opportunities to build upon, and subsequently implement, new skills, strategies, and ideas, to further my professional development and enhance consumer and product outcomes and experiences. I have thrived upon new learning throughout my career, and pride myself on keeping abreast of new systems, programming languages, tools and innovative technologies. Effective consultation and engagement of key stakeholders is a skill I have developed during my career. I believe my strong communication skills and proven record in building and maintaining positive, collaborative relationships across diverse communities and needs are key personal strengths. I genuinely enjoy working with others and actively contributing to an enjoyable, productive, and successful team environment that strives to overcome challenges and exceed expectations. My extensive, varied, and proven work experience history ensures I have the qualities and skills required to be a valued asset to any company.
Current workplace
Anthony Mcmahon's current company
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Medibank
7 roles
Anthony Mcmahon work experience
A career timeline built from the work history available for this profile.
Post Graduate Student
Studying full time towards a Graduate Certificate in Computing (AI, Machine learning, SaaS and Big data management) at the UNSW.
Jun 2020 - Dec 2020
Solution Designer
Re-Architecting the Customer Contact- Create an Omni-Channel customer contact strategy- Design an Omni-channel customer contact environment- Review range of Industry Products
Jul 2019 - Jun 2020
Product / Domain Capability Owner
Contact Solutions strategic direction- Contribute to strategic road-maps for technology- Evaluate new technologies and participate in procurement processesContact Solutions tactical implementations- Estimate resource requirements and costs for new initiatives- Prepare for Discovery and Guide Discovery into delivery
Jul 2017 - Jun 2019
Senior Technology Specialist
- Technical leadership- Strategic workshopping and design with clients- Coordinate Agile works and resources - Technical Lead - Coordinate Technical infrastructure design and build- Implement Agile DevOps integration to IVR Operations team- Operational acceptance, ORC
Mar 2007 - Jun 2017
Mar 2005 - Apr 2007
Head Developer
Callsys
During the 5 years with Callsys I was involved in the building of CTI/IVR applications and integrating them with customer systems. This further evolved to designing and developing full featured dialogic based Inbound and Outbound call centre systemsThe role included managing all technical aspects of various CTI, IVR, Inbound, Outbound and email systems. This also required coordinating other personnel and any suppliers or service providers involved. Ultimately taking responsibility for all technical requirements and the end deliverables, this includes presales presentations, support, system design, directing external and internal developers and project management. A large part of this is managing customer expectations and their actual requirements for any new installations and major enhancements.
Aug 1999 - Mar 2005
Team & coworkers
Colleagues at Medibank
Other employees you can reach at medibank.com.au. View company contacts for 3174 employees →
CM
Chloe Mclennan
Colleague at MedibankGreater Brisbane Area, Australia
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KA
Ken Arnolda
Colleague at MedibankGreater Melbourne Area, Australia
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AJ
Aaron Johannes
Colleague at MedibankMelbourne, Victoria, Australia
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JH
Joe Hong
Colleague at MedibankGreater Sydney Area, Australia
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GM
Geraldine Macci
Colleague at MedibankWollongong, New South Wales, Australia
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AM
Andrew Mclaren
Colleague at MedibankBeaumaris, Victoria, Australia
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RL
Renee Lewis
Colleague at MedibankPerth, Western Australia, Australia
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RM
Ronald Molino
Colleague at MedibankGreater Brisbane Area, Australia
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GA
Gabrielle Arkinstall
Colleague at MedibankGreater Melbourne Area, Australia
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SK
Savreen Khakh
Colleague at MedibankSydenham, Victoria, Australia
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Chloe Mclennan
Colleague at MedibankGreater Brisbane Area, Australia
View →
KA
Ken Arnolda
Colleague at MedibankGreater Melbourne Area, Australia
View →
AJ
Aaron Johannes
Colleague at MedibankMelbourne, Victoria, Australia
View →
JH
Joe Hong
Colleague at MedibankGreater Sydney Area, Australia
View →
GM
Geraldine Macci
Colleague at MedibankWollongong, New South Wales, Australia
View →
AM
Andrew Mclaren
Colleague at MedibankBeaumaris, Victoria, Australia
View →
RL
Renee Lewis
Colleague at MedibankPerth, Western Australia, Australia
View →
RM
Ronald Molino
Colleague at MedibankGreater Brisbane Area, Australia
View →
GA
Gabrielle Arkinstall
Colleague at MedibankGreater Melbourne Area, Australia
View →
SK
Savreen Khakh
Colleague at MedibankSydenham, Victoria, Australia
View →
2 education records
Anthony Mcmahon education
Bachelor'S Degree, Bachelor’S Degree In Digital Systems
Associate Diploma, Business (Microcomputing), Associate Diploma Of Business (Microcomputing)
FAQ
Frequently asked questions about Anthony Mcmahon
Quick answers generated from the profile data available on this page.
What company does Anthony Mcmahon work for?
Anthony Mcmahon works for Medibank.
What is Anthony Mcmahon's role at Medibank?
Anthony Mcmahon is listed as Contact Centre Technical Lead at Medibank.
What is Anthony Mcmahon's email address?
AeroLeads has found 1 work email signal at @medibank.com.au for Anthony Mcmahon at Medibank.
Where is Anthony Mcmahon based?
Anthony Mcmahon is based in Greater Melbourne Area, Australia while working with Medibank.
What companies has Anthony Mcmahon worked for?
Anthony Mcmahon has worked for Medibank, Unsw, Telstra, Onq (Bill Express), and Callsys.
Who are Anthony Mcmahon's colleagues at Medibank?
Anthony Mcmahon's colleagues at Medibank include Chloe Mclennan, Ken Arnolda, Aaron Johannes, Joe Hong, and Geraldine Macci.
How can I contact Anthony Mcmahon?
You can use AeroLeads to view verified contact signals for Anthony Mcmahon at Medibank, including work email, phone, and LinkedIn data when available.
What schools did Anthony Mcmahon attend?
Anthony Mcmahon holds Bachelor'S Degree, Bachelor’S Degree In Digital Systems from Monash University.
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