Leading on Growth Strategy for key clients. End to End Customer & Employee Experience, eCommerce, CX, UI, Consultancy and Data Services for FMCG, Retail & B2B Brands.

Responsible for pre-sales consultancy and solution design for CX & EX client programmes. My role is to ensure new clients are onboarded seamlessly, and existing clients grow successfully. I also hold responsibility for managing and negotiating contract and commercial terms. SMG helps brands act on customer, patient, and employee insights with a unique approach–combining end-to-end experience management (XM) software with hands-on professional services.

I was responsible for leading the Marketing and Sales strategy for River - building a consultative, content led approach to support clients and prospects with their challenges. River's mission is to help everyone have Great Days at Work!I was also part of the Executive Leadership team where a large part of my remit was to ensure that we make great days at work for our clients and our own people, whilst encouraging and Agile approach to everything we do.River is a performance… Show more I was responsible for leading the Marketing and Sales strategy for River - building a consultative, content led approach to support clients and prospects with their challenges. River's mission is to help everyone have Great Days at Work!I was also part of the Executive Leadership team where a large part of my remit was to ensure that we make great days at work for our clients and our own people, whilst encouraging and Agile approach to everything we do.River is a performance improvement agency that specialises in employee, customer and channel engagement, surveys, recognition and motivation, plus events - it's not simply about a 'platform', it's about driving the performance of every one of our programmes and genuinely connecting with the audience. Show less

Grass Roots helps the world’s leading brands connect with the people important to their business: their employees, channel partners and customers. My role involved leading the planning and insight team to drive account growth strategy, acquisition and deliver projects including Customer Journey Mapping and Customer Segmentation for Bourne Leisure and VWG. Devising CX and reward strategies and also market analysis for product and proposition development into FMCG and B2B sectors.

Short term contract role: Responsible for developing global strategy & partnerships in the IT & Telecoms, Consumer Electronics, Retail, Luxury Goods, Sports & FMCG sectors. Focusing on Design & End to End Project Management of Events, Exhibitions and Experiential services for some of the leading global brands.We are a global events and exhibitions agency with over 29 years experience. We specialise in creating experiences through the design and project management of exhibition… Show more Short term contract role: Responsible for developing global strategy & partnerships in the IT & Telecoms, Consumer Electronics, Retail, Luxury Goods, Sports & FMCG sectors. Focusing on Design & End to End Project Management of Events, Exhibitions and Experiential services for some of the leading global brands.We are a global events and exhibitions agency with over 29 years experience. We specialise in creating experiences through the design and project management of exhibition programmes and hospitality environments at trade and consumer shows for major brands worldwide. Our mission is to translate clients' brand strategies into creative, intriguing experiences that inspire. 2Heads has offices in Europe, US and AsiaSpecialtiesCreative Strategy, Exhibition Design, Event Design, Project Management, Complete build and de-rig service Show less

FTC Role: Leading the account teams on Coca-Cola and Starwood Hotels loyalty programmes. Responsible for day-to-day delivery and strategic direction and running New Business Consultancy projects including Virgin Red programme development. Also a key lead on insight projects spanning FMCG proprietary, Nectar and i2c Shopper & FMCG insights platform.

Working with new and existing clients; designing and implementing large scale, multi-channel e-comms, digital marketing and loyalty programms in the Automotive, Retail, Telecomms and High Tech Industries.

Marketing / PR, Business Development, Account Management, Strategy and Idea generation.

Marketing Responsibilities, Sales Co-ordination; Facilitation of training and events

Marketing strategy and Brand development

During the 3rd year of my degree course I completed a 12-month, paid, work placement directly reporting to the Marketing and Promotions Manager.Specific Responsibilities/Achievements:I was the main contact co-ordinator between head office and our Advertising agencies.DM and online copy including New Brand Brochure launchResponsible for collating, interpreting, managing and presenting the results of all DM campaigns.