Anthony Munoz Email & Phone Number

New York, NY, US

London, London, GB

• Experienced IT Leader with a demonstrated history of managing the WPP Google Workspace Support Team, ensuring seamless support and operations across multiple Google Workspace tenants. Anthony excels in team leadership.
• Lead project management efforts for Enterprise Technology initiatives, including integrations and migrations, across multiple Google Workspace tenants.
• Drive the implementation of changes, modifications, and Joiner-Mover-Leaver (JML) processes within Google Workspace for WPP and GroupM operating companies.
• Conduct comprehensive licensing assessments, define audit scopes, and deliver internal audit reporting and analysis to ensure compliance and efficiency.
• Oversee ITIL processes in collaboration with cross-functional teams, enhancing platform performance and optimizing service delivery.
• Develop and implement strategic solutions to address daily IT operational challenges and bottlenecks effectively.

San Francisco, CA, US

• Managed a 4-person team to provide professional technical support for over 500+ onsight end users in New York City, remote staff in Chicago, Toronto, Minneapolis, and assist with 1000+ employees at all of our global.
• Setup & configuration for FortiAuthenticators, FortiEMS Server configuration, Fortigates, FortiSwitches and FortiAPs, Cisco WLC and WAPs
• Responsible for setting up East Coast office network infrastructure and systems
• InfoSec analysis, responsible for reporting, finding solutions, new technologies
• IDP, IPS, DLP, and Endpoint Management configuration and application
• Build and troubleshoot IPSec and SSL VPNs for global remote access

San Francisco, CA, US

• Provided professional technical support and ensured that issues were handled quickly and efficiently for 180+ onsight end users in New York City, 8+ remote users in Chicago, and assisted with 500+ employees at all of.
• Troubleshooting for Windows 7/8/10, OSX, ChromeOS, Linux
• Create and distribute computer images
• Dell Kace administrator and report analyst
• Software / hardware installation on multiple devices
• System DiagnosticsNetwork Administration and Security:Provided support and administration for global Fortinet appliances. Worked with Information Security Manager on developing global network infrastructure. Configured.

San Francisco, CA, US

• Provided professional technical support and ensured that issues were handled quickly andefficiently for 110+ onsight end users in New York City, 8+ remote users in Chicago, andassist with 500+ employees at all of our.
• Setup & configure FortiAuthenticator, Fortigate 300D, 90D, and FortiAPs
• High Availability Cluster and load-balancing concepts
• IDP, IPS, DLP, and Endpoint Management configuration and application
• Build IPSec and SSL VPNs for global remote access
• Experience with OSPF, MPLS and Routed Access Layer design

Austin, TX, US

• Manage dual-layer network architecture using linux file servers, switch routing, and firewalls
• Manage remote-access rules and multiple file servers that are secure and accessible with ppk authentication tools
• Work closely with the Information Security Office on handling networking issues, VPN access, security and firewall breaches, and website security
• Advise and assist in analyzing and defining computer solutions, assist in the selection or modification of network configuration or applications to address changing client needs
• Coordinate desktop support for researchers using dual-layer and single-layer network systems
• Create network topologies as needed

Bachelor'S Degree, Linguistics

Transfered, Communication Sciences And Disorders, General