Anthony Munoz Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

Business Development RepresentativeExpansion team, Charlotte NC (Connect)(Small/Mid Market Accounts)Responsible for managing and growing over 600 SMB accounts by providing a telematic and safety solutions to maximize on fleet growth.- Maximizing on sales opportunities by exceeding on key performance metrics for customer growth and safety initiatives..

Phoenix, Arizona, United States

• Managed over 400 (MSB) cellular retail locations for Arizona and EL Paso Texas markets.Successfully managed and maintained business relationships with clients such as Metro by T-Mobile, AT&T Prepaid, Ultra Mobile.
• Managed all aspects of an account which included on boarding new applicants, field/remote technical support, training, customer service, sales, debt collection and retention.
• Established and maintained excellent rapport with over 120 business owners as well asincreased overall transaction usage of payment system by 15% in 11 of 14 fiscal quarters.
• Provided client and vendors exceptional customer service in troubleshooting andresolving issues in such areas as technical, billing, and equipment in a timely manner.

Chandler, Arizona, United States

• Responsible for processing a high volume of loan applications and institutional grants forArgosy and South Online Universities. Daily responsibilities include maintaining activityqueues with SLA’s, utilizing reports.
• Works with academic advisor to address any missing documents or information
• Manage students accounts to ensure timely disbursements and proper funding of aid

Mesa, Arizona, United States

Responsible for multiple areas of retail store functions including managerial duties for dailyoperations such as: inventory adjustments, safe audits, customer escalations, employeemanagement, and opening and closing of store. Providing direct assistance to new and existingclientele in relation to specific wireless service needs.