Senior Enterprise Customer Success Manager
-Led management of a $10+ million dollar book of business of 9 parent organizations orchestrating a 30%+ QoQ revenue growth through targeted initiatives. Top key accounts (7-11, Wawa, Caseys, Speedway)- Performed weekly strategic meetings utilizing the STAR method to review WoW sales and operational metrics. Looking for pain points and solutions to drive my key performance indicators within the franchisees' stores. DoorDash is a leading technology company in the food delivery… Show more -Led management of a $10+ million dollar book of business of 9 parent organizations orchestrating a 30%+ QoQ revenue growth through targeted initiatives. Top key accounts (7-11, Wawa, Caseys, Speedway)- Performed weekly strategic meetings utilizing the STAR method to review WoW sales and operational metrics. Looking for pain points and solutions to drive my key performance indicators within the franchisees' stores. DoorDash is a leading technology company in the food delivery industry. They've developed a robust platform that connects customers with local restaurants, allowing for convenient food delivery services. Behind the scenes, DoorDash employs cutting-edge technology to optimize the delivery process, including algorithms for efficient routing, real-time tracking, and a user-friendly app interface. Show less