Erika Brito Email and Phone Number
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Erika Brito personal email
I am a regional operations manager with a degree in chemical engineering and experience in managing high-revenue commercial units and cross-functional teams. I currently lead 10 operational units in three Brazilian states (RJ, MG and DF), in a Global Technology, Real Estate and Food Service Startup, present in more than 30 countries.In this position, I am responsible for the strategic, financial and commercial management of operations, seeking profitability, resource optimization, innovation and increased performance. Some of my results include:35% increase in revenue and 25% in margin for the unit (Lojas Renner) under my management in 2020;Development and implementation of cost improvement projects, reducing operational expenses by 15%;Creation and execution of strategies to boost sales and customer loyalty, increasing NPS by 20 points;Management of operational KPIs, such as customer growth, occupancy, revenue, margin and limit, using agile methodologies and data analysis tools.Throughout my professional career I have lived in different cities and worked on projects in different areas. I have a passion for the professional development of people, practicing collaborative, transparent and empathetic management. I am passionate about new knowledge and challenges, and my purpose is to have a positive impact on the ecosystem in which I operate.Operations Management | Regional Management | National Management | Sales Management | Commercial Operations | Facility Management | Sell Out | Market Research | Strategic Planning | Profitability | Productivity | Team Management | Training and Development | Results | KPI management | Performance | OMNI Channel | Digital Channels | Direct Selling | Consumer Journey | Stores | Projects | Commercial Strategy | Growth Projection | Budgeting and Forecasting | P&L | Ecosystem | Data Analysis | Retail | Consumer Goods | Market and Industry Trends | Commercial Indicators | Culture | Leadership | Customer Relationship | Customer Experience | Operational Excellence | Revenue Increase | Agile Methodologies | Kanban | scrum
Cloudkitchens
View- Website:
- cloudkitchens.com
- Employees:
- 564
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Manager Of Central Operations - BrazilCloudkitchensRio De Janeiro, Brazil
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Operations ManagerCloudkitchens Jun 2023 - PresentRio De Janeiro, BrasilRegional Operations Manager in Global startup currently active in 30+ countries worldwide | real estate | technology | food service✔ Strategic management of 10 operational units in Rio de Janeiro RJ, Brasília DF and Belo Horizonte MG, focusing on profitability, P&L management and cost improvement analysis ensuring operational efficiency.✔ Monitoring and management of sales performance and development of strategies for boosting.✔ Identification of opportunities and development of projects for innovation and performance improvement.✔ Management of operational KPIs, such as: customer growth, occupancy, revenue, margin and limit.✔ Customer experience management and NPS. Relationship with customers to ensure the maximum performance, operational excellence and delivery of results.✔ People management with focus on high performance and operational efficiency. Leader of leaders.✔ Interface and continuous relationship with other areas, such as: Real Estate, sales, finance, IT, digital, HR, development and marketing.
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Senior Operations Manager - Minas ShoppingLojas Renner S.A. Nov 2020 - Jun 2022Belo Horizonte, Minas Gerais - Brazil• High revenue management (17 to 50 million/year).• Retail management, visual merchandising actions, products and consumer behavior and market research.• Strategic planning, budgeting, forecasting and expense control.• OKRs and performance KPIs management (digital and physical sales channels).• Training, coaching and mentoring of new leaders (supervisors and trainees), performance evaluation, feedbacks, business processes and corporate culture orientation. • Market research and viability, adjustment of product clusters and opportunities identification. • Responsible for the study of plant readjustment along with the areas of engineering and architecture to increase sales per square meter. • Inventory management and adjustment.• Development, along with the visual merchandising team, of practical training about product and VM strategies for all operations managers in Minas Gerais.• Negotiation and relationship with suppliers and service providers, deadline, price and cost, logistics and execution. • Relationship with Shopping Centers superintendence and marketing department to evaluate potential campaigns and actions to increase market share. • Responsible for the credit department: insurance, loans, analysis and granting of credit and related problem solving.• Scrum Master in corporate squad, responsible for promoting collaboration between areas at meetings, sprint-planning meetings, prioritizing demands, backlog management along with PO's and weekly results presentations. -
Operations Manager - Shopping Estação BhLojas Renner S.A. May 2019 - Nov 2020Belo Horizonte, Minas Gerais, Brazil
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Operations Manager - Shopping Via Café GardenLojas Renner S.A. Mar 2018 - May 2019Varginha, Minas Gerais, Brazil
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Young Executive ProgramLojas Renner S.A. Jul 2017 - Mar 2018Porto Alegre, Rio Grande Do Sul, Brazil
Erika Brito Skills
Erika Brito Education Details
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Engenharia Química -
Engenharia Química
Frequently Asked Questions about Erika Brito
What company does Erika Brito work for?
Erika Brito works for Cloudkitchens
What is Erika Brito's role at the current company?
Erika Brito's current role is Manager of Central Operations - Brazil.
What is Erika Brito's email address?
Erika Brito's email address is er****@****oth.com
What schools did Erika Brito attend?
Erika Brito attended Centro Universitário De Belo Horizonte, The University Of Hull.
What skills is Erika Brito known for?
Erika Brito has skills like Microsoft Office, Aspen Hysys, Matlab, Autocad.
Who are Erika Brito's colleagues?
Erika Brito's colleagues are Jestyce Young, Otavio Corsini De Souza, Hee-Yeon R., Pushpreet Singh Khurana, Kelvin Fok, Juan Pablo Rodriguez Chaves, Juliano Martins Pinto.
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Erika Brito
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Érika Brito
Bankers L Gerenciamento De Carteira L Captação De Clientes L Gestão Financeira L Analise De Risco L Marketing Digital L Tráfego PagoSão Paulo, Sp -
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