Anthony Oddo Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Receive incoming calls, chats, and emails from clients to investigate and manages issues to ensure prompt service
• Collaborate with peers, seniors, and clients to troubleshoot, provide workarounds, and solutions in timely manner
• Submit software defects and enhancements and perform application testing to ensure software meets specifications
• Deploy and configure a variety of on-premise and CRM based solutions to client servers
• Update and document client configuration information in databases after deployment
• Provide application, network, and configuration troubleshooting to active projectsProvides post implementation technical support via telephone to clients and TeleTracking internal staff to ensure that incidents and.

Pittsburgh, PA

• BPO analyst and project support to implement Florida Healthy Kids Medicaid health care programs for low-income families
• Advanced to part-time employee; additional project programming and analyst work while concurrently completing full-time requirements to complete BS degree in Information Science
• Facilitate and document business and functional requirements (BRD’s)
• Execute iteration reviews, authoring of functional and user test scripts, user testing activities.
• Development and execution of SQL programming and procedures in support of database logic testing
• Administer and configure technology platform and work with relational databases

Pittsburgh, Pennsylvania, United States

• Support full implementation of Florida Healthy Kids health care program for low-income families
• Assisted Project Manager in project planning, running scrums, and facilitating Agile Processes
• Collaborated closely with Developers and Business Analysts to aid in requirements writing and QA testing
• Developed Test Cases and SQL scripts to help database testing efforts

Pittsburgh, Pennsylvania, United States

Supervise 175 person capacity Blueberry Hill Park Activity Center and facilitate guest needs

Sewickley, Pennsylvania

• Aids in the operations of the Healthy Living Department and its programs
• Educates members in proper use of cardiovascular, strength, and free weight equipment,
• Provides a cohesive approach to customer service and training that directly impacts the end user’s commitment and personal growth

Pittsburgh, Pennsylvania

• Provide sales and marketing support to advance ticket sales
• Deliver exceptional customer service relations
• Responsible for the execution of pre-game promotions and activities ensuring sponsoring clubs and fans had an enjoyable game day experience

Virginia Beach, Virginia, United States

• Planned, directed, and supervised diversified recreational programs,games, and events, including: basketball, pickleball, climbing wall
• Ensured customer safety and enforced facility policies

Washington, PA

• Responsible for the execution of pre-game promotions and activities ensuring sponsoring clubs and fans had an enjoyable game day experience
• Oversight and facilitation of daily player roster and related operations associated with new player information and media collaterals
• Site Director for organizing and coordinating multiple youth baseball tournaments: developed crisis management techniques to ease dissatisfied competitors, supported needs of coaches and officials, provided scoring and.
• Coordinated Annual Washington Wild Things Prospect Combine: coordinated scouting lists for team invites in support of ball club revenue generation

Indiana, PA

• Provided superior customer service to club members and guests: provided information, directions, and instructions to golfers regarding rules and etiquette
• Coordinated tournament activities on greens and within clubhouse
• Ensured all golf equipment and facilities met highest standards of operations and cleanliness

Virginia Beach

• Provided superior customer service to club members and guests: provided information, directions, and instructions to golfers regarding rules and etiquette
• Coordinated tournament activities on greens and within clubhouse
• Ensured all golf equipment and facilities met highest standards of operations and cleanliness

Bachelor Of Science - Bs, Information Science

Bachelor Of Science - Bs, Business Administration