Anthony P. Email & Phone Number

I'm an Employability Professional that thrives on helping others, and going above and beyond with each and every task. I'm enthusiastic about growing and gaining new skills in my field. I value learning from others, genuine connections and hearing about people's passions. I also believe in getting it done, but smiling, laughing and bringing positivity along the way.Having worked across many job sectors including Employability and Sales, I have a varied and unique skillset. For example having worked many years in the Banking industry, I am skilled in Customer Service, Administration & Sales thorough Service. I am always eager to expand my skillset & have a keen interest in Music, an excellent knowledge of Sound Engineering and have studied Music Production which is both my passion and hobby.I'm am an advocate of positivity and perseverance, big believer in self development, and enjoy listening to inspirational conversations.

Listed skills include Direct Marketing, Administrative Assistance, Windows Support, Account Management, and 18 others.

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  Employment Consultant

  Twin Group

  Sep 2021 - Present - London, England, United Kingdom

  • Meet, and strive to exceed, personal performance targets (Key Performance Indicators). • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. • Deliver a positive experience to new customers, ensuring they engage with me and the programme.• Achieve the Customer Service Standards required on the programme. • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. • Where required, provide appropriate advice and guidance on the basics of self-employment and signpost customers to specialist agencies that can further support customers in respect to self-employment. • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. • Where required, provide appropriate training/guidance to customers to help them master digital technologies, in order for them to engage in guided self-service learning materials and online job vacancies. • Fully understand the local labour market, to source suitable job opportunities. • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. • Consistently achieve outstanding scores during internal observations and consistently meet allotted KPIs.