Responsible for a team of employment consultants on the Jets programme. Liaising with primes on a daily basis. Preparation/completion of the contract weekly hours reporting and monthly contract reviews. Conducting monthly KPI meetings with team members, assisting in other areas of the business as required. As Delivery Manager I have maintained initial onboarding of new employees and management of our virtual delivery material, ensuring the content remains valid.

Writing and delivering virtual employability training. Supporting on a wide range of subjects, for candidates currently unemployed and enrolled on the Government JETS program. Assisting with operational logistics of current employees. Completed a 2 week onboarding / training programme for all new JETS employees, and personally onboarded our new starters.

Managing the 5 acre site from prior to opening, planning and implementing each element including the tradespeople, whilst reporting directly into the sole owner of the property.Key Responsibilities included • Implemented and managed the end to end recruitment / onboarding process, ensuring that the team were in place and trained for opening.• Designed and implemented all compliance processes such as Fire Safety, Health & Safety, Food Safety etc. whilst ensuring compliance at all… Show more Managing the 5 acre site from prior to opening, planning and implementing each element including the tradespeople, whilst reporting directly into the sole owner of the property.Key Responsibilities included • Implemented and managed the end to end recruitment / onboarding process, ensuring that the team were in place and trained for opening.• Designed and implemented all compliance processes such as Fire Safety, Health & Safety, Food Safety etc. whilst ensuring compliance at all times.• Managed the set up of the payroll process, all HR and Finance processes, HR management system, Including comoany induction, dealing with all HR matters as required. Show less

General Management for the overall day-to-day running of the Best Western Plus Nottingham Westminster Hotel, a 4* AA Rated 73-bedroom hotel with 5 conference rooms and 36 employees. Key responsibilities• Responsible for the end-to-end life cycle of employees within the business. Management of the HR processes across the hotel. • Prepared and completed the Payroll in line with the business requirements.• Revenue reporting and analysis of potential opportunities for… Show more General Management for the overall day-to-day running of the Best Western Plus Nottingham Westminster Hotel, a 4* AA Rated 73-bedroom hotel with 5 conference rooms and 36 employees. Key responsibilities• Responsible for the end-to-end life cycle of employees within the business. Management of the HR processes across the hotel. • Prepared and completed the Payroll in line with the business requirements.• Revenue reporting and analysis of potential opportunities for growth.• Analysed all guest feedback, implemented new systems to improve.* Health & Safety * Fire Safety Show less

Providing consultancy Management and advice within the West Yorkshire region. Covering generalist HR, recruitment, HR processes, Payroll, Accounts processes, Food Safety training and Health & Safety auditing.

February 2009 – October 2017• August 2014 – October 2017 - General Manager• July 2010 – August 2014 - Cluster HR & Training Officer • August 2009 - July 2010 - Human Resources, Payroll & In House Training• February 2009 - August 2009 Accounts & Payroll Administrator As a General Manager I was responsible for the overall management of the hotel and worked consistently with my team to implement successful marketing initiatives to increase the overall profitability for the… Show more February 2009 – October 2017• August 2014 – October 2017 - General Manager• July 2010 – August 2014 - Cluster HR & Training Officer • August 2009 - July 2010 - Human Resources, Payroll & In House Training• February 2009 - August 2009 Accounts & Payroll Administrator As a General Manager I was responsible for the overall management of the hotel and worked consistently with my team to implement successful marketing initiatives to increase the overall profitability for the hotel.Key responsibilities• Budget preparation including analysis of statistics.• Implemented, wrote and updated all risk assessments (COSHH, Fire and Manual Handling) for four hotels across the group.• Ensured compliance standards were consistently met, achieved external Food / H&S auditing scoring of 98% consistently.• Mentored the team to improve business by means of increased customer service ratings, an enhanced guest experience, in turn increasing the business sales• Workforce activity planning across the organisation – advising both internal and external managers on employee relations issues; sickness, disciplinaries, grievances, organisational change, relocations. Offering support on HR matters to the wider company.• Developed and revised HR policies as dictated by changes in employment legislation or evolving best practice/ organisational need.• Managed recruitment cycles: reviewing and drafting job descriptions, advertising, shortlisting, leading of interviews, referencing and DBS processes.• Managed the personal development process, reviewing & delivering training necessities. Show less

Working across the group directly with the Group HR Manager, supporting General Managers and employees across the UK properties.Providing consistent advice and management of generalist HR matters, including sickness, absence, performance, investigations, disciplinary matters, grievances, redundancy, tribunal preparation and training. Utlising both Omni & Empower systems. Often solely managing the end of end processes for the individual properties, conducting meetings as required… Show more Working across the group directly with the Group HR Manager, supporting General Managers and employees across the UK properties.Providing consistent advice and management of generalist HR matters, including sickness, absence, performance, investigations, disciplinary matters, grievances, redundancy, tribunal preparation and training. Utlising both Omni & Empower systems. Often solely managing the end of end processes for the individual properties, conducting meetings as required. Organisation and delivery of in house training across the group in relation to Basic Food Hygiene, Customer Services, Basic Health & Safety and associated requests. Assisting the group HR Manager carrying out food safety audits internally, ensuring all properties remained compliant. Show less

Responsibility for the management of two Nottinghamshire areas, supporting and encouraging in excess of 600 self employed representatives. Mentoring a team of Sales Leaders to grow their businesses by recruitment of new team members and planning. Managing and achieving both area and Company sales and recruitment targets.During my career I was presented with an award for the highest achieving team of 2004. Also achieving an all expenses 5* trip to Malaysia.

Sole management and responsibility for the management of four company payrolls, covering both weekly and monthly pay runs using Sage.

Fordham Recruitment an agency supplying labor to the construction industry. Responsibility for the processing of both the weekly and monthly payroll using Sage. During my career I also assisted as a recruitment consultant, which included recruitment of operatives, interviewing, client and site visits.

Commencing employment as a switchboard operator, swiftly progressing to the role of receptionist. Experience in all aspects of Reception and Reservations duties within the front office environment. Providing an excellent customer experience.During my career I covered the generalist HR administration role for a 6 month period to cover absence.