Undergraduate Admissions: Year-to-Year Reporting: Create ad hoc, weekly, bi-weekly, and yearly reports providing information to the Director of Admissions, The Office of Undergraduate Admissions, Vice President of Student Affairs and Enrollment Management, and The President’s Advisory CouncilManage the Operational Admissions Office Budget: Responsible for the management of Admissions budget, over one million dollars, and day-to-day processesCoordinator of the Undergraduate Admissions Appeal Process: Manage the Undergraduate Appeals process with oversight from the Associate Vice President of Enrollment Management and The Director of Undergraduate AdmissionsOffice of Student Accounts and Billing Services: Managed front desk and filtered students to appropriate servicesOffice of Financial Aid: Routed students to appropriate campus partnersUsed de-escalation skills to resolve student financial aid issues