Anthony Pracchia Email & Phone Number

Greater New York City Area

Directly supports customer technical questions via telephone and online support ticketing system for advanced radio frequency and IT related products. Manages customer inquiries in an efficient manner and ensures they are addressed quickly/to their satisfaction. Conducts testing of products to provide direct feedback to engineering. Provides logistical and.

Fort Irwin, CA

• Supervise, monitor and direct the electronic maintenance of all Army standard electronics equipment, systems, and associated devices, to include communications security and controlled cryptographic items.
• Develop and enforce policy and procedures for facility management.
• Coordinate with customers and leadership while providing advice and technical assistance. Produce extensive maintenance and statistics reports.
• Supervise 30 electronics managers/technicians in the repair of equipment in a section often recognized as the hardest working on the installation. Provided mentorship, performance feedback and a clear path to promotion.

Washington D.C. Metro Area

• Planned and executed global communications, logistics, and financial management of $1M budget affecting US President, US Vice President, First Lady, 15–60 administrators, staff, and Secret Service. Oversaw.
• Organized 4–10 ongoing equipment supplier relationships as the primary point of contact.
• Traveled on 57 global missions; incorporated thousands in monthly savings for $500K–$1M travel budgets.
• Cut historical progression times of support staff into leadership roles by 25%–50% with significantly enhanced training programs.

Camp As Sayliyah, Qatar

• Supervised the processing/movement of all Battalion personnel in/out of Kuwait/Qatar/Afghanistan as well as all associated personnel actions.
• Coordinated the movement, housing and processing of over 600 military and civilian employees.
• Headed the equal opportunity employment program ensuring a workplace free of discrimination and sexual harassment.
• Wrote new policy affecting drivers and a fleet of 12 commercial vehicles valued at $330K; eliminated confusion and improved efficiency by 100%.

Washington D.C. Metro Area

• Engineered and supervised the establishment of secure digital radio networks that supported Presidential and White House mission requirements. Established mobile satellite terminal connectivity supporting trip site.
• Directed 3-20 person communication teams while deployed on 62 separate global missions. Achieved a 100% mission success rate.
• Drastically improved accountability by developing new procedures and maintaining a web based database to track equipment.
• Traveled in support of four emergency missions to post hurricane Katrina New Orleans, LA; with short notice engineered and installed a complete radio infrastructure under challenging conditions.
• Regarded as a system expert, regularly sought out to answer technical questions by both subordinates and other lead technicians.
• Trained radio technicians agency wide ensuring progression towards higher positions of responsibility and knowledge needed to meet mission support.

Darmstadt Area, Germany