Ray Perez Email & Phone Number

Wesley Chapel, FL, US

Tampa, Florida, United States

Wesley Chapel

• Manage all aspects of operations and marketing within the company. Responsible for the development of all proprietary operation/franchise manuals and training of staff. Partner with local business leaders to market and.
• Built business to become the #1 ice cream/frozen dessert store in New Tampa and Wesley Chapel 2 years in a row (voted by local residents)
• Voted #1 frozen yogurt store in Tampa Bay by Creative Loafing Magazine for 2016
• Created marketing initiatives that were responsible for double digit same store sales growth year after year (on average 12%-15% growth)
• Successfully franchised our concept and led the drafting of the Franchise Disclosure Document
• Created franchise marketing plan to include attending franchise trade shows in the state of Florida, partnering with business brokers, internet marketing through PPC and complete website overhaul to attract more visitors

Wesley Chapel, FL

• Managed the daily operations and profitability of the Wesley Chapel restaurant location. Completed training for all FOH and BOH staff members. Administered Food Safety course and exams. BurgerMonger is a fast-casual.
• Provide direct leadership to upwards of 30 personnel, including the kitchen manager, for a restaurant with revenues in excess of $40,000 per week
• Responsibilities include all talent-acquisition efforts; hiring, training, and developing staff
• Manage business operation initiatives, including payroll, invoicing, inventory, and human resource related matters
• P&L accountability; manage sales analysis, forecasting, and reporting activities
• Demonstrated accounting proficiency by using QuickBooks to efficiently track all restaurant purchases as well as creating purchasing reports and Profit and Loss statements for investors in the growth of the business

Tampa/St. Petersburg, Florida Area

• Assisted with driving new Medi-Weightloss Clinics® sales through various marketing campaigns to capture good, qualified prospects to acquire new Medi-Weightloss Clinics® franchisees. Responsible for aiding in the.
• Developed and implemented 2011 franchise sales marketing campaigns to acquire new franchises locally and nationwide
• Assisted in the development of a national referral strategy for clinic physicians and prospective franchisees
• Led corporate marketing training curriculum to all new franchisees
• Tracked the effectiveness and ROI of various marketing campaigns and assisted with making changes to the plan to better drive lead generation and sales
• Responsible for quality control and oversight of franchise marketing print and online advertisement

Wesley Chapel, FL

• Responsible for instructing new Front of House employees in steps of service, policies and procedures, and basic operations for Cinebistro Restaurants. Ensured all staff adhered to food safety and serving laws set.
• Led educational programs to help improve soft skills and people skills for Cinebistro service staff
• Evaluated service staff in accordance with corporate guidelines and policies
• Assisted in planning and implementing training programs creating, when necessary, support materials for integrating new and existing associates

• Responsible for the daily operations of the restaurant. Assisted in the hiring and training of employees and scheduling responsibilities for 20+ associates. Managed all catering events including, but not limited to.
• Oversaw compliance for all territory franchises to ensure quality control, safe food practices, and upholding brand standards
• Held accountable for day to day operations including, but not limited to, inventory, product ordering and store maintenance
• Aided in hiring and training of employees to include corrective action and scheduling responsibilities for 20+ associates
• Handled all catering events including, but not limited to, pricing, delivery, set-up, and follow-up for 100% guest satisfaction
• Responsible for upholding food safety laws and ensuring high quality food preparation.