•Establish a repeat customer base through delivery of quality customer service •Utilize up-selling techniques to effectively promote menu items and drinks •Maintain a highly satisfied serving area while multi-tasking in a fast paced environment •Calculate the deposits and register at the end of the night•Oversees the training of new employees•Responsible for completing daily recaps and invoices for the restaurant•Developed multiple excel spreadsheets and databases for… Show more •Establish a repeat customer base through delivery of quality customer service •Utilize up-selling techniques to effectively promote menu items and drinks •Maintain a highly satisfied serving area while multi-tasking in a fast paced environment •Calculate the deposits and register at the end of the night•Oversees the training of new employees•Responsible for completing daily recaps and invoices for the restaurant•Developed multiple excel spreadsheets and databases for members’ information Show less

•Researched and identified prospective clients•Developed and implemented marketing strategies •Followed up with prospective clients to schedule meetings•Created PowerPoint presentations for clients and prospects•Prepared correspondence to mail to clients•Updated client information •Scheduled client meetings and responded to client requests