Anthony Roback Email & Phone Number

Achieve operational objectives by recommendations to strategic plans and reviews; preparing and completing action plans; resolving problems; completing audits; identifying trends; determining system improvements; implementing changeUse analytical thinking to solve complex business problems, as well as find creative ways to effectively and efficiently manage exceptionsDevelop profitable Mass Market Products for both Gas and ElectricAnalyze and complete the Investor Pool Commission… Show more Achieve operational objectives by recommendations to strategic plans and reviews; preparing and completing action plans; resolving problems; completing audits; identifying trends; determining system improvements; implementing changeUse analytical thinking to solve complex business problems, as well as find creative ways to effectively and efficiently manage exceptionsDevelop profitable Mass Market Products for both Gas and ElectricAnalyze and complete the Investor Pool Commission Reports, as well as monitor the performance of each poolAudit all operational processes to confirm portfolios are performing to product specificationsEvaluate inventory on a weekly basis and provide summary analysis to executive teamEnsure accuracy of key management reports, which includes auditing on a regular basis, determining the root cause of issues, and working with Ascent to correctEstablish new price plans as well as update existing plans with current marketsReconcile monthly utility pool invoices against actual gas scheduling activity for accounting and consult on questions or concerns related to other gas invoices and purchase confirmationsCalculate and submit variable charges for all rate ready utilities ahead of monthly deadlines Show less

Oak Brook, Illinois

Project Manager for Billing Systems Migration to effectively lead project team in meeting test and go-live dates for a three phased, multi-billing platform conversion Partner with IT for various data mapping exercises to extract information from data mart tables to meet utility technical specifications or for ad hoc reporting purposes Analyze and complete the Investor Pool Commission ReportsDelegate various data cleanup and auditing tasks to operations teamInitiate pipeline… Show more Project Manager for Billing Systems Migration to effectively lead project team in meeting test and go-live dates for a three phased, multi-billing platform conversion Partner with IT for various data mapping exercises to extract information from data mart tables to meet utility technical specifications or for ad hoc reporting purposes Analyze and complete the Investor Pool Commission ReportsDelegate various data cleanup and auditing tasks to operations teamInitiate pipeline registration and facilitate completion of additional requirements needed for capacity release activity for applicable utilitiesAssist contracted scheduling team and Vice President of Gas with program specific concerns as well as access to various utility and pipeline portalsEstablish new price plans as well as update existing plans with current marketsReconcile monthly utility pool invoices against actual gas scheduling activity for accounting and consult on questions or concerns related to other gas invoices and purchase confirmationsCalculate and provide to Operations Director the monthly variable price for gas product offerings across various utilitiesProduce and distribute weekly sales report to management and sales teamProvide back up when necessary to various functions including credit analysis, gas billing and daily gas purchasing approval Show less

Oakbrook Terrace, Il

Subject Matter expert in gas forecasting, scheduling, supply purchasing, storage management and capacity for natural gas in company operating regions.Forecast forward supply obligations, manage and optimize storage assets and related risk activities, considering LDC constraints, product requirements, margin optimization opportunities and storage hedges efficiencies.Effectively lead and support special reporting projects across functional lines for all departments and senior… Show more Subject Matter expert in gas forecasting, scheduling, supply purchasing, storage management and capacity for natural gas in company operating regions.Forecast forward supply obligations, manage and optimize storage assets and related risk activities, considering LDC constraints, product requirements, margin optimization opportunities and storage hedges efficiencies.Effectively lead and support special reporting projects across functional lines for all departments and senior managementMaintain LDC, retail and wholesale counterparty relationships.Review tariffs for potential new markets to identify potential areas of concern/riskCollaborate with IT to streamline processes and create analytical reports necessary to maintain efficient supply management operationsAudit and approve gas supply related invoices for accounting and support gas supply inquiries from finance. Show less

Oakbrook Terrace, Il

Managed and Processed all relevant information required to complete credit analysisMinimized credit risk by reviewing incoming credit applications and following credit proceduresAnalyzed utility invoices, D&B Credit Reports and financial statements to assess credit riskWorked with external agents to collect additional information and explain decision rationales if needed.Provided back up to Gas Billing AnalystOversaw collections process and made recommendations to accounting… Show more Managed and Processed all relevant information required to complete credit analysisMinimized credit risk by reviewing incoming credit applications and following credit proceduresAnalyzed utility invoices, D&B Credit Reports and financial statements to assess credit riskWorked with external agents to collect additional information and explain decision rationales if needed.Provided back up to Gas Billing AnalystOversaw collections process and made recommendations to accounting for write offs and bad debt placement accountsManaged customer cancellation process, including utility notifications, communications with the agents, and issued termination fees when applicable, or reinstated customers.Assisted and/or independently performed other operational duties or projects as assigned related to billing, contract management, customer enrollments, audit and other projects Show less

Woodridge, Il

Processed Hilton Supply Management Purchase OrdersProduced quarterly pricing file for Hilton Supply Management Projects TeamProvided local sales representatives with Hilton Program information and updates on new initiatives being implemented by the various brands; Managed rollout programs for the various brandsWorked with consultants to procure products and samples needed for potential rollouts and new restaurant conceptsExecuted biweekly audits of the Hilton Supply Management… Show more Processed Hilton Supply Management Purchase OrdersProduced quarterly pricing file for Hilton Supply Management Projects TeamProvided local sales representatives with Hilton Program information and updates on new initiatives being implemented by the various brands; Managed rollout programs for the various brandsWorked with consultants to procure products and samples needed for potential rollouts and new restaurant conceptsExecuted biweekly audits of the Hilton Supply Management accounts to facilitate payment of open invoicesManaged the Hilton Garden Inn China Conversion: Provided quotes to the hotels, maintained the master tracking file, regulated the pace of order submissions and deliveries. Performed monthly subclass audits to ensure accurate reportingMonitored and maintained Web Order GuidesPerformed strategic product sourcing and generated price listings for program cost comparisonsMaintained and updated order forms for all Hilton brandsUpdated and maintained the master product listings for the Brickstones and Herb "N" Kitchen restaurant conceptsRequested and track sample orders for Hilton Supply ManagementSubmitted new material request and stock status change forms on behalf of the National Account Manager Show less

Full cycle sales supportProvided detailed written quotesReviewed and enter purchase orders, returns, and credit requests using SAPInvestigated and resolved billing discrepanciesProcessed customer orders, track shipments, product researchCommunicated with vendors regarding pricing updatesRegularly participated in side projects: oversight of the Disney Club 33 re-grand opening, preparing Disney’s General Order Guide, updated Disney Housekeeping Standard Order… Show more Full cycle sales supportProvided detailed written quotesReviewed and enter purchase orders, returns, and credit requests using SAPInvestigated and resolved billing discrepanciesProcessed customer orders, track shipments, product researchCommunicated with vendors regarding pricing updatesRegularly participated in side projects: oversight of the Disney Club 33 re-grand opening, preparing Disney’s General Order Guide, updated Disney Housekeeping Standard Order GuideTrained new team members Show less

Communicated with Vendors daily in regard to placing orders, pricing updates, and tracking orders.Inventory ManagementMaintained employee focus to maximize efficiencyResolved customer complaintsPackaged and delivered customer ordersCoordinated and delivered catering orders

Answered customer calls and resolved customer complaintsProcessed and tracked customer orders, returns, and credit requests using SAPAssisted sales representatives with expedited ordersProvided support to customers with online related issues

Responsible for daily open & close Reconciling cash drawers & tracking depositsInventory managementPlacing & serving food ordersBartending & serving food for banquet eventsAnswer phones

Responsible for daily open & closeReconciling cash drawers & tracking depositsPreparing daily inventory of food items needed for customer ordersCommunicating with vendors in order to ensure products are fully stockedInventory managementAnswer phones

Answer phonesCashier customer orders