Anthony Rogowski Email & Phone Number

Wake Forest, North Carolina, United States

1-800-PACK-RAT/Zippy Shell, Wake Forest, NC - May 2011 to PresentCall Center Revenue Manager, Responsible for reporting, data analysis and overall sales operations for team of 100+ inside sales/service agents. Developed, designed, maintained and delivered weekly scorecards for sales agents and supervisors covering over 30 KPI’s. Developed, designed, maintained and delivered daily, weekly, monthly, quarterly and annual dashboards for senior management. Responsible for compensation plan design, implementation and fulfillment. Acted as liaison between Sales/Service team and Marketing department. Gather competitive price comps for both local and long-distance moves and analyze data points to make daily pricing decisions based on market pricing trends, inventory/capacity, and sales conversion. Manage service territories for over 70 facilities nationwide and work in conjunction with field operations managers to ensure that assets are positioned properly to maximize coverage within our footprint. Work directly with Salesforce data integration team and IT leaders to transition from current Call Center software (SiteLink) to Salesforce CRM.

Morrisville, North Carolina, United States

Responsible for increasing the sell-in percentages of all products and services while maximizing revenue. Conducted proactive consultative needs analysis with new and existing customers including the development of client centric product solutions. Responsible for achieving a monthly revenue quota in data, wireless, phone and video sales.

Key West, Florida, United States

Oversee professional account sales associates and ensure both sales per hour goals and credit goals are met on a weekly basis. Build and maintain relationships with contractors to build sales portfolio. Held accountable for customer satisfaction and daily store safety standards. Responsible for store deliveries department and customer follow-up. Maintain sales portfolio with top 300 HD credit accounts.

Key West, Florida, United States

Responsible for monthly quota attainment of key sales metrics. Oversee staffing/payroll for both sales and service departments. Accountable for daily sales activities and retail store operations. Manage daily operations for highest volume Sprint PCS sales store in Boston Central Region.